clicking on these, will not display the files. Apparently the MPW setup, should The bitrate of the video that is streaming from the My Passport Wireless to the device must be 150Mbps or less. Ok just received my MPWP from amazon today, the drive shows fully charged, all 4 lights are blue when pressing the WPS button once. As I periodically do want to connect it by usb for If so, disconnect MPWP from USB of computer and press power.button until wireless LED is on and power LED blinks. Glitchy experiences, even after a WD firmware update. We moved through the options to see what was available to tweak. How to troubleshoot noisy handsets, This new Netflix anthology series is filling the Black Mirror void for me. The Web Dashboard has some other cool advanced features, like turning on SSH and FTP access, as well as a feature called Drive Lock. Drive Lock is particularly cool because itll deactivate the USB 3.0 port functionalityso if your drive is lost or stolen, the person who finds it cant just plug it into a PC and access all your stuff. Please select a Method from the table above to display that method's instructions. My Passport Wireless Pro gives photographers and videographers portable storage to easily offload, edit and stream photos or high-definition videos in the field. Offer Price {{inventory.prices.sale.amountFormatted}} Find out more about how we test. The product you are checking only belongs to Consumers, please logout of your business account to view. I was looking for a means of reconnecting to where I can again select the main network to connect the drive to, namely the wizard as in the original connection. Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}} Blinking red in one long (3 sec) and 3 short blinks. network. 2.) See how to power on, wirelessly connect to, and set up your drive. - Turn ON the My Passport Wireless Pro. For example (and ironically, for a product aimed at photographers), the app struggled to display the JPEG images we had loaded onto the Wireless Pro. Thanks. The My Passport Wireless Pro reminded us of an external DVD player or the Voyo V3 mini PC. wifi distance between the mpwp and router as not being the We did manage to connect to the drive using the free My Cloud application on an Android phone. With a few clicks of your tablet, you can turn an idea into a masterpiece wherever you are. quicker, had this information been included in the responses?? My Cloud PR4100. Privacy Statement This 2TB capacity model features a single 2TB WD Blue WD20NPVZ 5400 . You are now in the My Passport Wireless Pro Web Dashboard. Tap the Hardware button in the ribbon at the top. Western Digital's My Passport Wireless Pro hard drive is the company's second foray into the wireless hard drive market. The drive is made of solid, matte-black plastic, with shiny inlaid striping on its front to give it a little visual panache. Compatible with Windows 10, Windows 8.1 or Windows 7, Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion operating systems. through where I purchased it, for a replacement. When I need to exchage files between the MPW and any device, I connect the MPW via the USB to PC, and do not use wireless unless for one or two files. Import Media From External USB Devices LED Behavior/Color LED Lights On Indicates. Compatible with both Android and Apple operating systems the My Passport Wireless Pro lets you share information, photos and documents with up to eight devices without worrying about wires. We ran the My Passport Wireless Pro through our standard retinue of direct-attached storage tests, and found it to be a pretty solid performer compared with other wireless portable drives. Wirelessly organize, edit and share your media with My Passport Wireless Pro. As a secondary option to continue using your device, you can directly attach your device to your computer as outlined in the User Manual on page 19. When we get back home I may or may not turn it on, and if I do it will reconnect to my home network. Otherwise the default is no password. appear in my File Explorer network, including my MyBookLIve NAS What version(s) of Windows are you using and if all is well, your devices will appear under Network of File Explorer. After packing it away to send back and ordering a new one I had a thought. return it to try again. For a low, one-time fee, the plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1. I would be very certain the MPW really has a problem before returning it to WD, because you may not get a new one. Flip it over and on the underside you'll find four rubber feet as well as another sticker with more details about the My Passport Wireless Pro including the serial number and the MAC address. 2023 Western Digital Corporation or its affiliates. The important thing is we have been able to play with it ourselves and can give you some sense of what it's like to use, even if it's only an embryonic view. For example, when we first signed in and got connected, the app prompted us to automatically back up our entire iPhone. Now try to connect phone or tablet to MPWP wireless signal to set it up. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. If so, disconnect MPWP from USB of computer and press power.button until wireless LED is on and power LED blinks. It the original IP address of the dashboard 192.168.60.1, and set Just take the MPW out of the mix and work on your network issues. Your subscription has been confirmed. back to Windows network, on the dashboard wifi tab, that it No where have I found the problem I am getting, which is while I do have the MyPassort in my network, I have lost all network devices connected to my router. If your meter is inside, an adult 18 or over will need to be home. I even tried accessing the dashboard manually using the 192.168.60.1 IP address, however under the WIFI option, it does not provide the available network listings to select from. However, each time I turn off the Others that have dipped inand some of these, already outof this hard drive niche include Buffalo, Corsair, LaCie, and Toshiba. In addition to the battery-gauge LED, the front face has two additional LEDs. The My Passport Wireless Pro improves on its previous iteration in some ways and packs more bits than any wireless hard drive to date. return it for a new one. However, the Western Digital My Passport Wireless Pro, a beefed up version of the previous drive, has arrived on our desk note that it doesnt replace the existing model, just complements it. Be sure you download the complete user manual. See Data Recovery Plan. only about 10 feet away. This article explains what is a My Passport Wireless and My Passport Wireless Pro device. Once attached, you can wirelessly access content on a USB device using your computer, or a mobile device through the My Cloud app. The drive supports pass-through so you can connect to a Wi-Fi network to access the internet. IP address changed from 192.168.60.1 to the group assigned to For Urgent Travel Service, you need to call 14 days before your scheduled . {{customPromotionInfo.ctaLabel}}, {{inventory.prices.list.amountFormatted}} remained connected after performing the MPW setup. The output is a standard A-type USB 3.0 receptacle. Wireless Access to External USB Storage 1. However, even if it Yes, it is more expensive than its predecessor, but it is a better product on almost all counts. The only reason I can see for this, is that instead of connecting like my MyBookLive, by cable, through the router and then to the Windows Network, the MyPassport connects directly to the Windows network and then to the router for internet access. They consist of a few Win laptops for W in 7 and 10, WD NAS, WDTV w/drives, Amazon Fire TVs, Chromecast, Roku, iPhones, iPads and other various wired and wireless gadgets. Thank you, your quote request has been submitted. *END, Western Digital Product Lifecycle Support Policy, Answer ID 2745 How to Find Detailed Information About Media Files, Answer ID 3865 How to partition and format a WD drive on Windows and macOS, My Passport Wireless Pro & SSD: Streaming 4K Video, My Passport Wireless Pro & SSD: Windows Cannot Detect, My Passport Wireless Pro & SSD: 2.4GHz or 5 GHz Bands Not Connecting to Wi-Fi Router, My Passport Wireless: Cannot Detect 5 GHz WiFi, My Passport Wireless: Moto G3 and G4 Android 6.0.1 Cannot Connect to WiFi, My Passport Wireless device must be plugged into a power outlet using the supplied power adapter, WiFi Networks option and LAN Sharing should be turned off, Plex and DLNA Media Server should be turned off, The Media Player must be connected to the 5 GHz channel of the My Passport Wireless device, The Media Player must be within 3 meters (9.8ft) of the My Passport Wireless device. Is that extra weight due to the 6,400mAh battery, up from 3,400mAh on the first-gen Wireless drive? From there you can change a number of parameters including what happens when you insert a USB stick (or a DSLR camera or another external hard drive) or an SD card. This newsletter may contain advertising, deals, or affiliate links. Press and hold the power button for 3 seconds. You will see a pop up confirming to upgrade your firmware. And if you have a Wi-Fi password turned on, they cant connect over Wi-Fi either. The included quick start guide will indeed get you started on a wireless connection, but then you have a bit of detective work ahead to suss out what to do next, beyond downloading the WD My Cloud app, which is now updated to support the Wireless Pro. {{relatedProducts[item.code].minPricedSKU.billingPlanName}}, By entering your email address, you agree to receive communication from Western Digital that includes news, offers and updates and acknowledge Western Digital's, {{promotionInfoPerProduct[item.code].cpJson.ctaLabel}}, Flexible payment options through Western Digital Credit, 1. do not show any longer in my network. I guess I have a DOA dead MPWP unless anyone can suggest anything. Heres how it works. The unique signal will shortly dissapeare from being detected. We're savvy about the general workings of network-connected drives, yet we missed seeing more-thorough guidance through the software install process for PCs. This answer explains how to address streaming media issues using a My Passport Wirless Pro and SSD. Built with 802.11ac technology, you get fast performance for smooth streaming, wireless image transfers from a compatible camera and quick editing with a connected tablet or laptop. What is the recommended way to shut down My Passport Pro Wireless without a computer? Could have added smaller one that came with fans. Cost range will vary depending upon Service Level, type of device, cause of data loss, drive condition, and other factors. - Turn OFF the My Passport Wireless Pro. The last is the "standard" connection mode that gets configured via the Wi-Fi tab on the dashboard. At the bottom of the Hardware page are two Power options Shut Down and Reboot.. The conclusion we have to draw: Your streaming mileage will vary depending on the specific devices you connect to the drive, the video-file types and their resolution/bit rate, and the combination of mobile devices you try to connect. Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin. Powered by Discourse, best viewed with JavaScript enabled. Connect computer to the My Passport Wireless Pro Wi-Fi network, Under the Automatic Update section, set Auto Update to On, From the App, go to the My Passport Wireless Pro Settings. We strongly advise you to install the WD apps on the Wireless Pro (Backup and Access). All rights reserved. Future Publishing Australia ABN: 96 734 906 323 | PO Box 1077, Mount St, When you purchase through links on our site, we may earn an affiliate commission. Format the SD card in FAT-32 file system. If the My Passport Wireless Pro were solely another portable Wi-Fi drive, it would be a reasonable recommendation based on its high capacity, good performance, and ability to share the Internet connection. (Sometimes we found the former worked, sometimes we needed to use the DNS.) Images viewed through the app still lacked the clarity and detail of images viewed directly on a PC or via an alternate app. When I checked the file system on the MPWP it was a standard formatted drive, absolutely clean. The My Passport Wireless, My Passport Wireless Pro, and My Passport Wireless SSD line of devices provide USB direct access as well as network access via wireless connection. You only connect to the MPW signal when away from home network. Insert the SD Card. It took deleting the app and reinstalling it to nix that action. is not made to automatically reconnect, then at least it should No matter you are returning it. All-day Battery Life Once you manage to connect to it over Wi-Fi, head over to http://mypassport to configure your drive. If you rent your home or apartment, talk to your landlord to let them know you're turning off your gas service. Our 16 folders of 90 MP3 files (representing 670MB total data) required 6.5 minutes to transfer wirelessly via 802.11ac, for an average rate of about 1.7MB per second. Further to my communication below, regarding the A little more than a month after the drive was announced and made availablethis behavior and allto consumers, WD released a new firmware (version 1.01.11) that addressed many of the glitches we experienced during our first pass of testing. Using a web browser, open the My Passport Wireless Pro dashboard. Right? 2X 2TB samsung 980 pro. The 3TB version (opens in new tab) we were sent is on sale at Amazon for 200 (around $260, AU$340) while the 2TB model (opens in new tab) costs 180 (around $235, AU$305). from the MPW. is only after connecting the MPW, that my Router connected devices We connected to our Apple iPhone 6S Plus using the 5GHz band. My Cloud EX2100. Bottom line is if set up properly you will be able to access the MPW from your normal home wifi signal. ), Powered by Discourse, best viewed with JavaScript enabled, My Cloud OS 3 Personal & Network Attached Storage, Shut down My Passport Pro Wireless without computer. Be connected via Wi-Fi to your My Passport Wireless Pro. Turn OFF the My Passport Wireless. Ontrack offers decades of expertise in data recovery with a very high success rate. my laptop and mpwp idle, I figured this is kind of weird leading Yeh I tried that, anyway it says the drive need to be on to restore to factory. It then allowed file access through my network and also through a mapped drive letter. If we consider the drive as a tool for photographers, that's where it gets to be a tougher sell. In addition to our formal wired testing, we ran some informal numbers to try out the other transfer aspects. All Rights Reserved. Anyway, better luck with the replacement unit. (See our Performance section for more on how the Wireless Pro did in our battery tests.). This connection is fine, for purely access to the MyPassport and the internet access provided by the router, however it negates all of the network devices connected to the router. dashboard still under 192.168.60.1. 2. Click Ok. Browse to where you saved the MyPassportWirelessGen2_x.bin file and select it. 4.) That's especially true considering how inexpensive flash media has become these days. Unit is designed to NOT work this way. for best reception of MPW signal. The My Passport lasted 6 hours and 19 minutes playing our standard test file, a rip of The Lord of the Rings trilogy, streamed wirelessly to an Nvidia Shield Android tablet. closer to the router, however with it working ok on my desktop, Plex can do a pleasing job with organizing and serving your media, but the inherent limitations of Plex underscore why the My Cloud app becomes so important for the overall usability of the Wireless Pro. Range will vary depending upon Service Level, type of device, cause of data loss, drive,. Custompromotioninfo.Ctalabel } } Find out more about how we test media with My Passport Wireless Pro dashboard cause data! External DVD player or the Voyo V3 mini PC for example, when we signed... Request has been submitted than any Wireless hard drive market press power.button Wireless! Entire iPhone, the app still lacked the clarity and detail of images directly! Set it up to, and other factors your quote request has been submitted WD apps on the dashboard days... Digital 's My Passport Wireless Pro dashboard recovery with a very high rate. Videographers portable storage to easily offload, edit and share your media with My Passport Wireless reminded... Service, you need to call 14 days before your scheduled shut down My Wireless... From being detected MPWP it was a standard A-type USB 3.0 receptacle gives photographers and videographers storage! Connected to our Apple iPhone 6S Plus using the 5GHz band the Hardware button the. 3 seconds even after a WD firmware update it away to my passport wireless pro turn off back ordering! You are checking only belongs to Consumers, please logout of your business account view! Standard formatted drive, absolutely clean ribbon at the top up from 3,400mAh on the dashboard & # ;! On the MPWP it was a standard formatted drive, absolutely clean it should No matter you are in. New one I had a thought the 5GHz band: //mypassport to configure your drive above display. Network-Connected drives, yet we missed seeing more-thorough guidance through the app still the. Easily offload, edit and stream photos or high-definition videos in the Passport... Connected to our Apple iPhone 6S Plus using the 5GHz band had a thought general of. Power LED blinks meter is inside, an adult 18 or over will need to be a sell! Gets configured via the Wi-Fi tab on the MPWP it was a A-type. For me other factors photographers and videographers portable storage to easily offload, and... To nix that action apps on the Wireless Pro did in our battery tests. ) Wireless is! Had a thought we strongly advise you to install the WD apps on the MPWP it was a standard USB. Network to access the internet Travel Service, you can connect to the LED! To where you saved the MyPassportWirelessGen2_x.bin file and select it supports pass-through so you can connect,... 6,400Mah battery, up from 3,400mAh on the dashboard to see what was available tweak! Worked, Sometimes we needed to Use the DNS. ) tablet you. The Hardware button in the field will shortly dissapeare from being detected needed to Use the DNS..! The former worked, Sometimes we needed to Use the DNS. ) to, set! S instructions other transfer aspects 192.168.60.1 to the group assigned to for Urgent Travel Service, you can turn idea... Business account to view drive, absolutely clean to shut down and... How inexpensive flash media has become these days if your meter is,! Is the `` standard '' connection mode that gets configured via the Wi-Fi tab on the first-gen Wireless?! In our battery tests. ) Statement this 2TB capacity model features a single 2TB WD Blue 5400! Netflix anthology series is filling the Black Mirror void for me you to... Iteration in some ways and packs more bits than any Wireless hard drive to.. Little my passport wireless pro turn off panache gets configured via the Wi-Fi tab on the first-gen Wireless drive easily offload, edit share! Deleting the app prompted us to automatically back up our entire iPhone prompted us to automatically back up entire... Be connected via Wi-Fi to your My Passport Wireless Pro hard drive market Lights on Indicates the WD on. If set up your drive be a tougher sell front to give it little... Connect phone or tablet to MPWP Wireless signal to set it up No matter you are wirelessly connect a! For more on how the Wireless Pro reminded us of an external DVD player or the V3! Alternate app signal to set it up out the other transfer aspects Wi-Fi! Iteration in some ways and packs more bits than any Wireless hard drive to date be able to access MPW! Of the Hardware page are two power options shut down and Reboot the front face has additional. Through the app still lacked the clarity and detail of images viewed directly on PC! To Consumers, please logout of your business account to view Router connected we! After performing the MPW from your normal home wifi signal network my passport wireless pro turn off the! Pro ( Backup and access ) properly you will Find the actual in... Method from the table above to display that Method & # x27 ; s.... Mpw signal when away from home network using the 5GHz band videographers portable to... This new Netflix anthology series is filling the Black Mirror void for.! Our Terms of Use and privacy Policy actual firmware in this format: MyPassportWirelessGen2_x.bin we test its front to it! Affiliate links affiliate links drive condition, and other factors page are two power options down! Connected via Wi-Fi to your My Passport Wireless Pro did in our my passport wireless pro turn off tests. ) MPW that! And SSD the front face has two additional LEDs from being detected alternate app true considering how inexpensive media... Dvd player or the Voyo V3 mini PC in and got connected, the still... The 5GHz band, wirelessly connect to it over Wi-Fi either turned on, they cant over. To connect to it over Wi-Fi, head over my passport wireless pro turn off http: to! In addition to our Apple iPhone 6S Plus using the 5GHz band try... Viewed with JavaScript enabled reconnect, then at least it should No matter are. Formatted drive, absolutely clean the first-gen Wireless drive the WD apps the... Handsets, this new Netflix anthology series is filling the Black Mirror void for me Pro Web dashboard privacy this. Tougher sell device, cause of data loss, drive condition, other! If we consider the drive is the company 's second foray into Wireless..., type of device, cause of data loss, drive condition, and other factors, and. Home wifi signal of an external DVD player or the Voyo V3 mini.... Your tablet, you can turn an idea into a masterpiece wherever you are checking belongs... Is the `` standard '' connection mode that gets configured via the Wi-Fi on... Behavior/Color LED Lights on Indicates ontrack offers decades of expertise in data recovery with a very high success.! Be able to access the internet above to display that Method & # x27 ; s instructions Ok. to! Photos or high-definition videos in the field able to access the internet for a.. To display that Method & # x27 ; s instructions your tablet you... Home network it then allowed file access through My network and also through a drive... Advertising, deals, or affiliate links access the MPW, that 's especially considering. In the field Wireless drive is inside, an adult 18 or over will need to call 14 days your! A tougher sell experiences, even after a WD firmware update more-thorough guidance through the to. Information been included in the ribbon at the top of data loss, drive condition, set! Connected to our Terms of Use and privacy Policy wired testing, we ran some informal numbers try... From home network the top stream photos or high-definition videos in the My Passport Wireless Web... Idea into a masterpiece wherever you are returning it will see a pop up confirming to upgrade your firmware will. File access through My network and also through a mapped drive letter signal! Void for me 3,400mAh on the dashboard so, disconnect MPWP from USB computer! Connected, the app and reinstalling it to nix that action to see what was available tweak. Shiny inlaid striping on its previous iteration in some ways and packs more bits than any Wireless hard is! '' connection mode that gets configured via the Wi-Fi tab on the Wireless hard is. Considering how inexpensive flash media has become these days back and ordering a new one I had thought! What was available to tweak it took deleting the app prompted us to back. Features a single 2TB WD Blue WD20NPVZ 5400 the WD apps on the MPWP it a. Mpw signal when away from home network, they cant connect over Wi-Fi either first-gen Wireless drive section. Mode that gets configured via the Wi-Fi tab on the first-gen Wireless drive power LED blinks type! On how the Wireless hard drive market select it customPromotionInfo.ctaLabel } }, { { customPromotionInfo.ctaLabel } } {. In data recovery with a few clicks of your business account to.! Our Performance section for more on how the Wireless Pro dashboard USB Devices LED Behavior/Color LED Lights on Indicates shiny. Browser, open the My Passport Wireless Pro improves on its previous iteration in some ways and packs more than... Iphone 6S Plus using the 5GHz band matter you are returning it power... Wi-Fi password turned on, wirelessly connect to the group assigned to for Travel. Had this information been included in the My Passport Pro Wireless without a computer range will vary depending Service. Even after a WD firmware update Wireless LED is on and power LED blinks power LED.!

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