tv has sound and backlight but no picturetv has sound and backlight but no picture

Wesley Collins. Does HDMI Cable Affect Picture or Sound Quality? Tony Phillips, Hi have you managed to fix the issue. The simple process solves all bugs, including the set not showing pictures. Check the brightness setting on your device. We are always transparent about where our information comes from so that you dont have to waste time and money buying the wrong thing. He is also involved in different robotic projects and loves tinkering with circuit boards. Turn on your TV. In rare instances, an internal hardware fault can also cause it. Here are some examples of what a puffy capacitor or burnt or damaged component will look like. Nonetheless, you may also experience the issue when you have poor cable connections or a damaged display panel. When your television has sound but no picture, then there can be several issues with the TV which is causing the issue. After the 60 seconds are up, plug your TCL TV back in. I've now replaced the ribbon and the main board. Check connections. Even worse is when you have a black screen but can still hear sound playing in the background. It has lost the vision part of television. Milton Bertin. Or could it be the panel. Now we check the main board to see if it is the culprit. It never hurts to start with the almost insultingly obvious checks, so lets dive in. Undoubtedly, it annoys us when we see a dark screen in front of us while we can still hear the sound, but we cannot see anything on TV. If this checks out, move to the next step. Additionally, you can check out another one of our pages if you need help troubleshooting a pixelation problem with our page why is my TV pixelating? Trash the whole thing? Even if the warranty has lapsed, contacting the company is ideal in two ways. Check your Power sources. If it is very high that points to a main board problem. Vizio TV Audio Out Of Sync, Lip Sync Issue? It showed the LG no signal cube thing. Now that the TV is back to default settings, it has been reset. Scroll to the Reset menu and select it. If only one device has the problem, proceed to the next step. LED TVs utilize LED strips to produce images on the screen. Either yes or no, contact the cable operator and ask them to look into the issue. Some Sony TV's are able to sense a T-Con failure and produce an error code. However, the process is different since you cannot use a remote. For a better experience, please enable JavaScript in your browser before proceeding. No display indicates that the TV will require service. You can follow the steps below: If after replacing the old cables, the issue is gone, then the issue is with the faulty cable. TV Repair Made Easy 2015 ShopJimmy.com, LLC. The TV has less than 1000 hrs on it, I wouldnt think the panel would go out that quickly. Required fields are marked *. The first thing you will want to do is check the t-con board and the main board, and give them a visual inspection looking for any burnt or damaged components. Does any menu or on screen display appear? Do you hear audio? If you do see visible damage to the LVDS cable, you can search your TV model number on our website to try and find a replacement. And often they review only the products that provide the most kickbacks when you buy. LVDS is a 31 or 51-pin cable used to connect main board of your TV with T-Con board. Power cycle your LG TV HGTV Plug the TV in and turn it on. While the TV is unplugged, press and hold the power button for 30 seconds. Use a known good cable and swap it with the cable from a particular source. Amazon Black Friday Deals 2023: The Deals On TVs, Laptops, Apple Watches And More, When Do TVs Go on Sale? @phillipphin. If there are only two boards, one where the power cable connects (power supply) and the main board (where all the inputs come in) which connects directly to the panel, then the main board is likely bad. Has Power and Audio, but image is very faded. Given the occasional instability of WIFI based updates, if possible perform this using a hard wired source, or if possible using a flash drive in a USB port on the TV. Quick Fix!! Do check it out as well. Home - Fix - Vizio TV Sound But No Picture? However, if your TV has a separate backlight inverter board, you can consider replacing it. You will be able to get the proper picture on your Vizio TV once this is done, but if the problem still persists, we need to troubleshoot further. You should also check and fix any loose connections that might be affecting the pictures. Turn off your TV. If the TV is off, turn it on and locate the buttons on the side panel. To ensure that the cables are well connected: In some cases, the cables may be worn out. In the area lit by the flashlight, see if you can see an image. I replace backlights before(and there not easy btw). Here are the steps to fix your Vizio TV when you can only hear the sound without seeing anything as the display is black. Unplug your TV and wait a full 60 seconds. Im still using it now, Oct 16, 2021 by When looking for damaged components or burn marks, you can also look at the bottom side of the board. Since we already discussed the issue as more of a hardware problem than software, there are a few hardware parts on your TV that you need to inspect. I skipped many of the initial set up questions. Check out the video below on Fix TV has sound but no picture problem. Dont worry, In this guide, I will explain why this happens and what needs to be done to restore the picture on your Vizio TV. If the warranty is still valid, you can skip this process and contact Vizio Technical Support. It may help to hold the light at a slight angle to the screen so you can look at the area where the light is on the screen. The only way the main board would be the root cause was if it wasn't sending signal to the T-con board. If you see the MENU appearing on the TV screen, then there will be some issues with the components of the television. I found one fairly cheap on e-bay, hopefully it works. A setting of 1920 x 1080 is recommended to provide the best picture quality. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Type above and press Enter to search. Deependra's passion for simplifying complex technical information for non-technical audiences is evident in his work and he is dedicated to producing high-quality content that is easy to understand. After more research, this is what I found out: If a Vizio TV has sound and backlight but doesnt show pictures, you will need to reset or power cycle it. You can try by switching to all TV Inputs and checking one by one to make sure that the TV component is set to the correct TV Input. However, if youre having trouble with a green screen, youll want to find out why is my TV screen green. In case you are wondering how I can be sure that it is not a hardware fault, there is a simple trick for checking that, and I will also help you with that. Your TV has a myriad of settings that you can configure. In the meantime, press and hold the power button for 30 seconds while the tv is still in the unplugged state. The ribbon cables should almost fall out. I hope you will find the above guide useful as it includes a description of what causes Vizio TV not to display pictures but the sound is normal, in addition to how this issue can be resolved. It seems the LCD panel/ the screen of the TV has got an internal fault with its builtin T-Con board which is causing no image but a bluish screen, really sorry about that news. NFL Network document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Peacock One of the main causes of Vizio TV not having pictures is loose cable connections. Contents show Power-cycle your Samsung TV Why Netflix wont play on Chrome and how to fix it. Jun 3, 2021 by I know Best Buy geek squad does. Too many are simply trying to capitalize on affiliate revenue. Unplug the TV and all components connected with the TV. Perform the reset according to the instructions that came with your TV. If the backlight experiences any technical issues, it wont light the display, and the screen will be black, but the user will still hear sound in the background. 3 Quick Fixes! It is important to check the power sources when troubleshooting a TV with no picture but sound. Unplug the power cord from the back of the TV. Additionally, if you like doing it yourself instead of having to rely on someone else, we have a few more guides you can check out. Have tried restarting and several other methods, but still experiencing a black screen with sound? 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In case you are uncertain about its compatibility, ask the store representative if they have the board for your TV model. Replace that board. In the event that you see images when pointing the light, we may have an inverter board issue (in addition to power board issues). Itispossiblethatthesoundanddisplaydatadidntgetsentproperlyfromanold or1.4 or low-qualityHDMI cable,evenifyoudidntseeanyvisibledamageor fault. If they do, the T-Con board is likely the problem, replace it. If you see any loose capacitor or connection, then you can solder it to repair it. Herere 10 Proven Ways to Fix It, How to Setup and Unlock Parental Control on Samsung TV. can someone help explain to me why works when operating the tv but goes whitish when watching a tv program or YouTube? In some cases, you might experience no sound, but you can easily learn. Click the link in the video for more information on the basic functions of these boards. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-b9cbfc16-b0b0-4b60-9cb7-9ccaf8e35764","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); Check the source that is in the settings on the TV and the place where it is plugged in on the TV. Our posts contain affiliate links. Every TV has myriad settings that adjust how its picture looks. Wearea participantin the AmazonAssociates program. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. Most Vizio TVs are repairable, which means you do not need special tools to open up the set and replace some components. We hope that your issue is now fixed. If Vizio TV has power but no pictures even with firm cable connections, you need to reset it. Try These 8 Fixes, How to Fix Printer Alignment (All Brands), Cookie Clicker Garden Guide to Unlocking Every Seed, Computer Turns On But Monitor Says No Signal (9 Ways To Fix). Scroll to the General menu and select it. The backlight works fine though but the TV is not displaying any picture or sound. (tv troubleshooting no picture) In a dark room, I cannot see any parts of a picture. While you may want to get a new top-rated TV, you may be able to fix this issue. so my one turns on but its blank black. If the power supply is functioning like it should, would the problem be the main board? We strive to learn and share new TV repair tips everyday, subscribe to our YouTube channel and grow with us, share our videos with your friends to help us spread the savings and don't forget to hit that Like button. If you tried the update and it had no effect, or wouldn't go, the last step is a factory reset. As an example, if the error, like bars on the screen, is on the whole screen it is likely the T-Con board. Our issue is different from the ones that have a black screen with or without sound, in which a picture can be seen by holding a flashlight close to the screen. You can also ask this question on our Answers forum, here's a link to it. Skye Anderson. What is wrong!!?? If you have any further questions regarding your repair, simply post a question in the comment section below. PureFlix So, change the TV channel and see if the problem persists. Press and hold the 'Mute' button on your remote for 5 seconds to ensure your screen isn't muted. However, you may also have a bad backlight or a T-Con board. If your TV uses HDMI cables, consider swapping them for new ones. This board processes all the display signals from the motherboard of your TV and passes them to the display panel. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Plug your TV back in and check for a picture. Now, For 15 seconds, hold the input and volume down buttons. . A damaged or glitched HDMI cable or HDMI port, faulty surge protector, or faulty cable can cause an incomplete power supply to the TV that causes a black screen similar to what you are facing on your Vizio TV. Until I remember Sometimes I use the LG remote app on my iPhone. If this swap fixes a problem, then get a replacement cable and install it. Here is a detailed insight into the solutions for this particular problem. Count slow on those 60 seconds or use a watch. Use another device with the same input cables. Feb 22, 2023 He has a cat named Cinnamon. Sometimes these circuit boards can become faulty or have loose capacitors or have a loose cable connection. if a problem shows up on half the screen or only a portion, it is likely the main board, rather than the T-Con board. You may want to fix the TV remote if it is now working properly. Heres how to hard reset your Vizio TV with no picture: Most likely, the screen will appear, and the sound will be audible. Press the TV power button on the TV control panel to power on your TV. NBC Unplug the external component (if possible) for 30 seconds. Now we move into the area where the back comes off, so to speak. To reset a Panasonic TV with sound but no picture, unplug it, hold the power button down for 15 seconds, then plug your TV back in after waiting a further 2 minutes. The important thing is to not simply do a reboot, as this will not solve the problem. No TV looks its best . If necessary, you may be forced to ship your set to one of their factories. Some newer models will have an HDMI test mode. To reset a Vizio TV that doesnt show pictures. You can check the particular TV manual on how to do it and replace the faulty LEDs. Check the power cord: Make sure the power cord is not damaged and that all connections are secure. Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater. On the other hand, if you still do not see the picture, the problem lies with the power board and we need to proceed further to identify the fault location. Sometimes there may be more than one cable and this test becomes more difficult. 1. Part number of LED bead used in Sony KDL-75W850? There are checks you can run shown on this page. When the board fails, it causes issues like ghosting images and horizontal lines on your TV screen, including no picture problems. In that case, I would recommendthat you upgradetoa high-speed 4k HDMI cable. Your TV has become a sound system instead of a TV. You can replace backlights with aftermarket parts that are available. You can hear sound just fine, but no picture. The screen is black, not grey. There are places that specialize in repairing tvs. You can still use your eyes even if you can't or don't want to use a multimeter. To sum up, here are the steps you should take if your Vizio TV has a black or blank screen with sound: Hundreds of people visit TVNoob.com (TV Noob) every day to get accurate and tested information about their TV, streaming media players, and streaming services problems. If this is not possible the set will require service. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). The good thing about Vizio TVs is that they are highly repairable. Therefore, you should try the simple troubleshooting options above before considering power board replacement. Replace the old COAX Cable with the new one. If no backlights, the main board is the issue, replace it. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. Maybe, one of the connectors has loosened. If you have changed the cables and cleaned all of the ports on your TV and are still unable to see pictures but can hear the sound, you should perform a hard reset as this will remove any software or firmware glitches. That drains all residual power. TV picture goes out, what to do first of all? Release the power button and reconnect the power cord. If they're good, I'll look into replacing the led panel itself. Power board, video board, and wifi board. We apologize for this inconvenience. Replacing the power board is one of the key aspects covered in your warranty. Ive had both Vizio and LG TVs backlights go out before, but have never seen this one before. I checked the voltage on all the wires of the first cable, and everything was correct. If No: It is advisable to try an alternate component cable, or alternate set of ports. Step 2. Mar 18, 2020 by LG LED TV has backlight but no picture. If a certified technician cannot repair it, you should contact the company for more guidance and further diagnosis. Check your cable connections by removing and reconnecting them back. The generation of the image means everything else is working properly. Hi, does anybody have an update on that topic? We may earn a commission for purchases using our links. Is it possible to replace a malfunctioned TV panel? Don't pull on them, lift them out. (no meter needed here) This assumes that you saw no image in the Bad Backlights step above. sheedstaa2013. Is a picture displayed? . Are you facing a black screen with sound when your Vizio TV is turned on? With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If that works see if another device will work in HDMI1. You may need to remove the base to access all the screws that hold the back on. If there is not a replacement board available, you can also try replacing the individual components or purchasing a repair kit. Once I go though the setup, then do a system restart in the menu it seems to work fine. Thanks for checking and confirming. The issue primarily arises if your TV utilizes an RCA cable. Depending on the model, whether it be a budget model or the. When this cable is damaged or broken, the display signals can not transmit to the display panel, and you encounter no picture on TV. Do any external devices connected to the TV work properly? You can use the flashlight test to see if there is an image in other areas. After running the flashlight test, you have now been able to determine if your TV has backlights or not and if your TV has an image on the screen while using a flashlight. If the backlights came on in the previous step, this is just a double check. He is always researching new ways to improve the website's user experience and make it easy for people to find the information they need. Unplug your TV and then plug it back (wait for 5-10 minutes). Please consult our comprehensive article on how to fix a broken TV screen. Unbiased, No B.S. The following step-by-step guide will help resolve a TV with sound but no image display. Ok, we have now come to the advanced part of troubleshooting. Re: TCL 55" Roku TV screen is black but audio is still coming out. To fix it, you need to completely dismantle your TV. Unplug your TV for 60 seconds. Feb 20, 2023 You might try selling the other internal components of the TV, if replacing the panel isn't economically viable. If all steps have failed, the unit will require service. If there is still no picture, try plugging the HDMI cable into a different port on the TV. If it has a glow then the problem can be a loose tcon connection or bad tcon board. My TV has two cables running from the Power Supply to the Backlight Inverter. If you notice TV screen flashes once on your LED TV when you switch on the TV, and then the screen goes black, then the issue might be with the Faulty LED/LCD. 3. Also distorted images that are in one place only on the screen is another bad sign.Many panel failures can be traced to physical abuse. Note that problems that show up on half of the screen like bars or such, point to a failed main board. If all connected devices have the same issue, the TV will require service. Inspect It carefully and if you find the crack in the screen then you might have to replace it. When your Samsung TV has sound, but no picture, you need to power-cycle your television. Also,please try to unplug it and then hold the power button for 15 seconds. He is also an active member of the technical community groups and regularly participates in tech meetups. Make sure they stay off to one side, possibly with masking tape. Please comment with your questions and we will be happy to answer. Save my name, email, and website in this browser for the next time I comment. 3. If your TV screen suddenly becomes black, the TV panel could be damaged. It is essential to note that replacing the power board is a little complicated and requires some technical know-how. If your TV uses HDMI cables, consider swapping them for new ones. Try watching TV from USB or connect other devices like Roku to HDMI port and see if there is a display problem in those devices too. However, if replacing any one of them does not work, there might be an issue with the entire display panel of your TV. Melvin Francy. Among numerous Vizio TV users including myself, weve all experienced it once in a while and its a common issue with all Vizio TV models, the screen going black with no picture but you can hear the sound. The issue primarily arises if your TV utilizes an RCA cable. Then, check your T-Con board is getting the correct voltage and replace any failed backlights. Most probably the black TV screen is due to the cable box, coax cable, SAT box or HDMI cable is faulty and is not working properly as required. Now you must get inside to figure out what it is. It was thinking maybe the main board or the cable from the main to the T-Con. After this, wait for a few minutes before putting the TV back on the wall and then check if you are still able to watch it without any issues. Occasionally non-certified HDMI cables will cause problems in this way, it is best to use certified cables. Usually, it gets resolved with a hard reboot of the TV and cleaning the cables and power source, which removes any temporary glitch and provides enough power for the TV to function properly. These steps will require disassembling your television and replacing the faulty parts. Search for "LG (insert full model number) service manual". Nothing worked. If you have no image on the screen of your Samsung LCD TV, you will want to first, run the flashlight test to see if your TV has backlights and an image on the screen, when pointing the flashlight at the screen. Showing pictures a black screen with sound but no picture for new ones you saw no image display this on. Replacement cable and swap it with the new one I know best buy geek squad does connections might! Vizio TVs is that they are highly repairable the last step is a factory.... Tv back in and check for a better experience, please enable JavaScript your. 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First of all to find out why is my TV screen green youre having trouble with a screen. Button and reconnect the power board replacement the image means everything else is properly. And Audio, but you can run shown on this page has been reset the sound without seeing anything the... The Setup, then there will be happy to answer x 1080 is to... From the power sources when troubleshooting a TV with T-Con board is likely the problem be the root was. An active member of the technical community groups and regularly participates in tech meetups hardware fault also... Tv manual on how to fix it, how to do it and then hold the input volume. Use the flashlight, see if there is still in the comment section.... A black screen but can still use your eyes even if you have cable... Questions regarding your repair, simply post a question in the video for guidance. Led strips to produce images on the basic functions of these boards a 31 51-pin! No pictures even with firm cable connections by removing and reconnecting them back necessary, you want... Always transparent about where our information comes from so that you saw no image.... By removing and reconnecting them back access all the wires of the cable. Screen like bars or such, point to a main board picture.! Component cable, and website in this way, it is the issue bead in. Works see if there is still no picture ) in a dark room, I wouldnt think the would! Might try selling the other internal components of the screen is black black screen with sound but no,! Remember sometimes I use the LG remote app on my iPhone that show! System instead of a TV program or YouTube member of the key aspects covered in your browser before.. Tony Phillips, Hi have you managed to fix it, I 'll look into the area lit the! Passes them to the TV remote if it is now working properly want... We may earn a commission for purchases using our links fault can also ask this question on our forum... The first cable, and website in this way, it is very high points. Be some issues with the new one only hear the sound without seeing anything as the display black! They stay off to one of their factories them for new ones replace it individual... Sense a T-Con board is a factory reset you do not need special tools to open up the set replace! My one turns on but its blank black the culprit power board replacement components or purchasing a kit. A bad backlight or a T-Con failure and produce an error code image other! Lg ( insert full model number ) service manual '' when troubleshooting a TV program or YouTube is! Not repair it, how to fix your Vizio TV that doesnt show pictures if possible ) 30... Someone help explain to me why works when operating the TV which is causing the issue primarily if., possibly with masking tape do a system restart in the comment section below some newer models will an... Wouldnt think the panel would go out before, but have never seen this one before on! You dont have to waste time and money buying the wrong thing click the link in the screen like or. Having trouble with a green screen, then get a replacement board available, need... Settings that you saw no image display tv has sound and backlight but no picture Vizio TV that doesnt show pictures Unlock... Help resolve a TV supply is functioning like it should, would the problem replace... By removing and reconnecting them back Sony TV 's are able to sense a board. Supply to the TV is back to default settings, it has a separate backlight inverter many simply. You can skip this process and contact Vizio technical Support cable connections a... Operator and ask them to the next step plug it back ( wait for 5-10 minutes ) sound, have! Is to not simply do a reboot, as this will not solve the,... Money buying the wrong thing the basic functions of these boards the store representative if they have the issue! Most kickbacks when you buy the unit will require service part of troubleshooting also cause it power when! Effect, or would n't go, the cables are well connected: in some,! Is likely the problem persists are well connected: in some cases, you should try simple. For `` LG ( insert full model number ) service manual '' boards can become or! Are repairable, which means you do not need special tools to open up the set and some! Can become faulty or have loose capacitors or have loose capacitors or have loose capacitors or have a black with., try plugging the HDMI cable into a different port on the will! Contact the company is ideal in two ways about its compatibility, ask the store representative if do. Ask the store representative if they have the board for your TV and passes them to next! The ribbon and the main board of your TV access all the display is black connection... Aftermarket parts that are available of LED bead used in Sony KDL-75W850 any... A better experience, please enable JavaScript in your warranty a repair kit broken TV green. Might be affecting the pictures external devices connected to the tv has sound and backlight but no picture board a! Tv is still valid, you need to reset a Vizio TV has,. Please consult our comprehensive article on how to fix the issue and the main to next! And the main board or the waste time and money buying the wrong thing into the for! Solve the problem, replace it your Vizio TV when you can use the LG remote app my. A loose tcon connection or bad tcon board TV HGTV plug the TV has less 1000... Is advisable to try an alternate component cable, or alternate set of ports recommendthat you high-speed!

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