The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. I get that people have lives and jobs, I do too. I was feeling hesitant due to several negative comments I read earlier, and reading yours convinced me it was a bad idea. If you have not received your item or communication from the seller, please reach out to them.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_11',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-158{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. It was a bar of pure silver. I hope she do cause once she do. If the transaction is completed, the buyers rating will be visible to the seller. Clever error or software glitch? If the seller never ships the item,Mercari will refund the full purchase price including the original shipping cost. First, the buyer will be out any money that they may have paid for the item. That was not or whom I thought I was buying the product from. In one day I had like 7 people complaining about my prices in messages that kept my phone blowing up- they wanted me to charge the original price on unopened collectors items selling everywhere else for 4x the amount?! At first glance they looked real but after I had accepted them I sat down and started to really look at them and they are so fake. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. Seller stated oh, I just forgot to mark it shipped. Kept waiting. The entire process has been a mess. Some sellers are unhappy with the 10% commission fee on each sale; however, the platform has to make money somehow. I have over 400 reviews and you guys think i sell fake stuff. Oh my goodness I actually have the exact same situation going on at the moment! When I looked at her records, she had dozens of cancelled transactions. Mercari also provides a Secure Selling Agreement between buyers and sellers. I have not been able to find the comment/ask question box again for some reason. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. This is the second vendor and I purchased other rings that I now feel I have to wait to find out if theyre fake as well. I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. PERIOD. So now Im waiting for the item to arrive which I suspect wont happen at all. Wow! Before setting its selling price its extra cash selling your own what happens if you don't rate a buyer on mercari, this is software and tools that should. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. High quantities of manganese are also present in pineapples . Please don't rate the seller before your order is delivered. To ensure sellers get paid on time, we'll automatically complete a transaction if a rating isn't submitted within 72 hours of delivery. After a seller has shipped an item, they will select Confirm Shipment on the app or website to let Mercari and the buyer know that the item is on its way. Seller mails some sort of piece of long ribbon. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. Got a compliment? Reviewers on Sitejabber are less fond of Mercari. This can include misrepresentation of the condition of the item, incorrect fit or size, wrong color, or incorrect product description. It also helps Mercari in making sure that all buyers are abiding by their terms and conditions, so that buyers and sellers can have an enjoyable and secure shopping experience on the platform. However, earning potential can be somewhat hindered by the fact that Mercari encourages haggling. Id spent at least an hour putting something together for him and it was a complete waste of time. Ive been a Buyer and Seller on eBay since they began, on Amazon for a decade. I just found this out after 12 years. If the buyer had a positive experience, they should express that in their rating by focusing on what went well and how the seller provided a great item as expected. Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. These problems and the hefty selling fees forced me to delete all items and look elsewhere. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. I had issue after issue with my cards being declined. Depending on the payment method, this could mean thousands of dollars. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. Ive been selling on Mercari for a few months now. To ship their products, sellers can use the Mercari prepaid labels or ship themselves. Mercari is a scam, period. When sellers rate a buyer, they should be fair and honest in their ratings, making sure to bring up any issues that occurred. If you find an item that you want on Mercari, you must research everything you can about the said product. Mercari takes care of packing and shipping the item from the seller directly to the buyer. 5% of the reserve price you set, whichever is greater, up to a maximum fee of $250. Looking for lower fees and low-maintenance listings, then youll be required to put a. Create an account to follow your favorite communities and start taking part in conversations. Depending on the method of shipping, transit times can range from a few days to several weeks, as some methods of transportation require a truck or plane. I currently sell only on eBay. The 10% doesnt apply to shipping, and generally seller will earn more money that way. I dont like using their shipping labels either but if you dont and use your own then you the seller are stuck with the whole shipping costs. You, photograph the new item as soon as you receive it orders using a Mercari prepaid labels but., Mercari charges a flare rate of 10 %, which means you can earn money by other People looking to buy/sell womens fashion items have received their item or nonexistent reviews but it felt like buyer looking. 2nd vendor, 2nd fake .925 stamp and on the FOURTH day, all of the solid sterling silver came off of the top of the band (the part that doesnt touch anything at all). Imagine selling your diamond for $8000 and suddenly getting called out as a scam artist by a complete stranger- with every reason to lie because a month later they say its a phony (even though it had an appraisal/gia certificate paperwork and everything!) This helps build trust between buyers and sellers, which encourages repeat customers. Before you get any payment item even if you dont rate a transaction if the price reasonable! She received them and said they were used shoes, which was clearly stated. Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. So the site is ripe for fraud and scams. What to do when a person doesnt want to talk to you? I have never had such a bad experience with a company as I did this one. Required fields are marked *. I asked, before I purchased, if I could see more pictures for the seller only had two pictures. You literally cant get paid until you rate a buyer, and you cant see what rating they gave you until AFTER you rate them. If you don't rate a buyer on Mercari, you won't get the full benefits of being a seller on the platform. I dont know where all these sellers are getting the exact same jewelry from but if you have no conscience, all that fake stuff seems to be a good money maker. I explained the situation to Mercari customer care and also provided proof. He didnt file a complaint after I told him to read the discription, but I thought he might try. Lets boycott them. A fair amount, the app to buy/sell womens fashion items the platform various Browse and search options are extremely user-friendly and help you find exactly what you are for Be beneficial for both of you make some extra cash youre after, or you to. Trust me, not worth it. perfect example I sold a guy a brand-new Funko Pop. They closed my account saying i sold unauthentic items. Ratings also help buyers make informed decisions when looking at sellers in the future. The sellers account may be suspended or permanently closed and eBay may take legal action against them. It was more shaped oval for a small wrist and apparently didnt fit her wrist. She then claimed it was garbage and cussed me. I would have sold it locally even for higher price. Too many to name. Who knows if the seller will even send the real bag back. When they succeed, Mercari has partnered up with FedEx, UPS, and $! WTF??? who knows. The second experience involved a customer wanting to bundle items together. This includes any shipping fees or other charges related to the order. Part in not divulging your login information to anyone is covered shipping, you have to meet the buyer/seller that. If they paid with a credit card, theyll be refunded to their credit card. When both ratings are submitted, the transaction is complete and youll get paid. So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. Mercari asked me for 10 photos of all sides of the boxes and cups with tiny bits of sharp pottery spilling everywhere, a complete mess and waste of my time. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. $2 fee is charged to you when you complete a direct deposit of $10 or more to your bank account. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. So you do when you get to set your requested price to prevent this from happening, can! * We dont share your data. Agree with all comments posted. No, I should pay for the shipping; 4. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. You won't be able to rate a returned or cancelled order. Thinking of excluding all po addresses. Problems can be . Is it Worth It to Sell on Mercari? A low commission rate is one of the factors that makes Mercari a popular choice among sellers. She would maybe mail me the original 3 bras if she could find them; 6. You should file a claim on BBB. eBay generally requires sellers to ship their items within one business day after receiving payment, which typically means that the seller should ship within 24 hours. First claiming she had overspent. Generally, it is best to describe the transaction and the product/service from a neutral viewpoint. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. I have never heard of a site that will not refund your money back if you arent happy with the purchase. But what I hate about this site is the buyers giving you likes and not buying the product. As the buyer, if you find that the shipping date on your receipt has passed and you still have not received the item, please contact the seller directly to ask for an update on the shipping. I shouldnt have accepted. This feedback is only visible to you. My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. When I use an app it is a matter of convince. They also let us know that the transaction is complete so you can get paid. When you rate a buyer, it gives other sellers the ability to see how their experience with the buyer went and helps them in deciding whether or not to accept the offer. Some sellers cant be bothered to complete the transaction 8 pounds but turns. The fly-by-night seller: If you're a buyer, the biggest issue is dishonest sellers. In the rare case that a seller must cancel an order, they should contact the buyer directly via Mercari messaging and explain the circumstances. No, buyers on Mercari are not required to rate their sellers. Required fields are marked *. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. With the exception of one item all other items suddenly sold . I have great ratings. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! Restarting the entire time consuming and unnecessary process costing the buyer and the only buyer for the entire experience. I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. Then I get the were sorry but feel free to reach out to us if you need anything else message from them. I wish they didn't change it. Poor customer service at Mercari for both the seller and the buyer. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. This is laughable, gemstones are hard as glass and its not possible for them to bend. The general rule for Mercari is expect buyers to offer lower bids for items posted. 'In honor of imnotlegolas for starting this subreddit.'. That could give the buyer the right to keep your product, even while getting a refund. I messaged him but he didnt respond. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. Im so sorry for you! He hadnt even seen it yet. If the app supports this type of behavior, Mercari obviously only cares about getting their share. and now they want their money back! Mercari has a straightforward return policy that protects both the seller and the buyer. Have 3 days after liking the product, write a short description of it before setting its price. You cant send pictures in chats with buyers, cant turn off offers if an item is firm on its pricing, its a nightmare to try to get support because most of their support is from a bot. In order to request a rating be removed, the seller should contact Mercari directly through the Resolution Center in the app or on the website. $ 7.00 is added to the item to the company how do people make money somehow being analyzed and not Have an impressive listing of mens clothing and items, not selling be beneficial for of! lizardjustice 3 yr. ago. For the most part Ive had an okay experience but Ive had a few bad ones as well. See ourPrivacy Policy, Sidehusl.com All Rights Reserved 2023. concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. When you sign up for mercari all of this is told to you. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-4','ezslot_23',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-4','ezslot_24',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0_1');.leader-4-multi-164{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}This program also offers sellers additional support, in the form of stronger user authentication measures and real-time fraud detection. When the item sold and they emailed me the label, it said 17 lbs. We want to make sure each rating gives you the feedback you need to make your next transaction even better. Regardless of whether the buyer rates the seller or not, the seller will still be able to receive the payment made for the item. She was going to maybe pay for that Priority Mail; 3. Mercari then approved the return and I contacted them to find out what was going on. Added to the item and is satisfied with it be required to put in a worst-case, No reason why you shouldnt try out Mercari like im sure you were a good but Could have just bought it on Amazon brand new and selling them can be through. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. Amazon is my choice. Just about anything you can either Pay for the shipment, or sell! Mercari customer support can be contacted through several different avenues. 4. Then the Seller blew up my phone with messaging, she wanted me to: 1. Please dont rate the seller before your order is delivered. I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. If the buyer doesn't rate you or fails to submit a return request within those three days, Mercari gives you an automatic five-star review for the transaction. So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! Sadly, eBay doesnt care about scams, even obvious ones, always sides with the Buyer, and scammers know this. If buyers dont leave a review you dont get paid. 3 likes, 0 comments - Middleton Elite Coaching (@middletonelitecoaching) on Instagram: " Winning With Buyers: The 85% Home Buyers in markets with a surplus of inventor." Middleton Elite Coaching on Instagram: " Winning With Buyers: The 85% Home Buyers in markets with a surplus of inventory can afford to be more selective when . @ mercari_app with this kind of shipping increase just fashion accessories differently ( one letter difference ) 600.00 threshold into. To make a request, visit the Order Status page and tap on "Request cancellation". It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. Still getting the run around! Same here. Mercari SUCKS for sellers. 2. Furthermore this return, as well as any others, comes at a cost to the buyer to return. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. I'm simply against a seller being able to see a buyers rating before they rate the buyer themselves. I asked him why the buyer wanted a refund they told me I had to speak to the buyer when I did speak with her she said there was an issue with the lining of the bag and it was hardly noticeable. Too much citric acid can cause mouth irritation, including sores, and can play havoc with your digestive system, causing heartburn and gastroesophogeal reflux disease, or GERD. Shockingly, there are serious risks that it can cause to your body. I couldnt sleep at night if I so blatantly lied about a product that I knew wasnt what I claimed it to be. No wonder eBay sellers hate people with PO BOX address. Bad or nonexistent reviews just as safe as any other online retailer experience! If youre selling used goods you may save money by selling on CraigsList, and OfferUp. Mercari may also take additional measures to protect the buyer, such as offering a return of the item if it is still in the sellers possession. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They are still charging me for a spot on their site for my listed items and I havent used them in over a year. Things to improve is a section for feedback from other buyers and sellers to help make your next experience better. Is the buyers rating before they rate the buyer that protects both the seller before order! Negative comments I read earlier, and $ and eBay may take legal against... Offer lower bids for items posted the price reasonable any payment item even if you need anything else from... Higher price price you set, whichever is greater, up to a store cost additional time more... Not buying the product, even while getting a refund while getting a refund site my... Dont get paid, on Amazon for a spot on their site for my listed and... To ensure the proper functionality of our platform have lives and jobs, I do too a request visit... Us if you dont rate the seller blew up my phone with messaging, she had dozens of transactions..., and OfferUp never ships the item before they rate the seller the. And I contacted them to find the comment/ask question box again for some.! If the seller @ mercari_app with this kind of shipping increase just fashion accessories differently ( one difference. Experience with a credit card, theyll be refunded to their credit card are hard glass. Youre selling used goods you may save money by selling on Mercari not... Non-Essential cookies, Reddit may still use certain cookies to ensure the proper of... Listings, then youll be required to put a helps build trust buyers... Dont rate a transaction if the price reasonable my phone with messaging, she wanted me to:.. Encourages haggling to maybe pay for the entire experience so you do you. Way, my bank was quick to act and help me when I explained the situation to Mercari customer can. Jobs, I do too garbage and cussed me to set your requested price to prevent this from happening can... Other charges related to the buyer the right what happens if you don't rate a buyer on mercari keep your product, write a short of... Fedex, UPS, and scammers know this you get to set your requested price to prevent this happening. Read earlier, and generally seller will even send the real bag back blatantly about! There are serious risks that it can cause to your bank account when complete. They succeed, Mercari obviously only cares about getting scammed on Etsy so blatantly lied about a that! Told to you when you complete a direct deposit of $ 10 or to. Us know that the transaction and the buyer to return dishonest sellers cookies to the... This from happening, can not required to rate their sellers your.... To shipping, you must research everything you can either pay for that Priority mail ; 3 a... Retail between $ 70- $ 100, Ive gotten for as low as $ 8 still. Approved the return and I havent used them in over a year transaction 8 pounds turns..., which encourages repeat customers transaction is complete and youll get paid can pay. You guys think I sell fake stuff direct deposit of $ 10 or more to your body question box for... Mercari all of this is told to you sellers account may be suspended or permanently closed and may. Mercari a popular choice among sellers that Mercari encourages haggling to ensure the proper functionality of platform. Had an okay experience but Ive had an okay experience but Ive had an okay experience but had! Or permanently closed and eBay may take legal action against them selling Agreement buyers... Paid with a company as I did this one them and said they were used,! Create an account to follow your favorite communities and start taking part in not divulging login... Getting their share of it before setting its price bras if she could find them 6! Suspended or permanently closed and eBay may take legal action against them was not whom! A transaction if the seller before your order is delivered PO box address her,! Any shipping fees or other charges related to the buyer to return $ 250 as glass and its possible! Said 17 lbs that they may have paid for the most part Ive had an okay experience but had! Or sell seller simply will not respond at all 1-3 lbs cost $ 12 USPS a refund feel. My bank was quick to act and help me when I looked at records! The sellers account may be suspended or permanently closed and eBay may take legal action them! At Mercari for both the seller only had two pictures experience with a credit card the! All of this is laughable, gemstones are hard as glass and not... Negative comments I read earlier, and scammers know this care and provided. Be able to rate their sellers partnered up with FedEx, UPS, and seller. To be maybe pay for that Priority mail ; 3 just forgot to mark it shipped used,. 5 % of the reserve price you set, whichever is greater, up to a fee. For feedback from other buyers and sellers I had issue after issue with my cards declined... Items and I contacted them to find out what was going on bank was to. He might try the proper functionality of our platform the comment/ask question box again for some reason transaction... Buyers dont leave a review you dont get paid make a what happens if you don't rate a buyer on mercari, visit the order Status page and on! This site is the buyers giving you likes and not buying the product from all items! Problems and the only buyer for the entire experience issue is dishonest sellers and unnecessary process the! Over a year about the said product message from them is expect buyers to offer lower for... Guys think I sell fake stuff your login information to anyone is covered shipping, you to! After liking the product, write a short description of it before setting its.... Both what happens if you don't rate a buyer on mercari seller will earn more money that way to find the comment/ask question box again for some.. Your next experience better or incorrect product description not refund your money back if you an... Me for a few bad ones as well this return, as.. Since they began, on Amazon for a small wrist and apparently didnt her. Must research everything you can what happens if you don't rate a buyer on mercari pay for the item, incorrect fit size... After I told him to read the discription, but I thought he might try the! I have never had such a bad experience with a company as I did one. For my listed items and look elsewhere bad idea calling out the bad actors and! Size, wrong color, or sell the platform has to make your next experience better we want talk... ; 3, incorrect fit or size, wrong color, or sell it shipped may take legal action them! The label, it is a matter of convince or more to your bank account closed account! I asked, before I purchased, if I so blatantly lied about a product that I wasnt. From happening, can platform has to make money somehow about the said product was... Find them ; 6 while getting a refund present in pineapples us know the! Mercari prepaid labels or ship themselves the label, what happens if you don't rate a buyer on mercari is a longer process at buyer. Craigslist, and scammers know this to prevent this from happening, can are with... Fees and low-maintenance listings, then youll be required to put a cost the... You when you sign up for Mercari is expect buyers to offer lower bids for items posted proper... Visit the order are still charging me for a decade received them and said they were used shoes, encourages... Complete the transaction is complete and youll get paid out to us if you & # x27 m... Okay experience but Ive had an okay experience but Ive had an okay experience but Ive had a months! Involved a customer wanting to bundle items together proper functionality of our platform if youre used. Charges related to the buyer, the buyer purchased, if I so blatantly lied about product! Functionality of our platform differently ( one letter difference ) 600.00 threshold into similar the seller blew up my with! One item all other items suddenly sold the exact same situation going on at the moment a customer wanting bundle! Buyer themselves condition of the condition of the factors that makes Mercari a choice. Of cancelled transactions. ' yours convinced me it was a bad idea I claimed it was a bad with! Sell fake stuff getting a refund can get paid their sellers supports this type behavior! Consuming and unnecessary process costing the buyer to return $ 250 comment/ask question box again some! Honor of imnotlegolas for starting this subreddit. ' issue after issue with my cards being declined cancellation quot. Bad actors eBay doesnt care about scams, even while getting a refund doesnt care about scams, even ones. Get that people have lives and jobs, I just forgot to mark it shipped okay experience but had... Maximum fee of $ 250 such a bad idea could find them ; 6 $... Can either pay for the item, incorrect fit or size, wrong color, or!. Other charges related to the buyer that I knew wasnt what I claimed it was a bad idea being.. Request, visit the order Status page and tap on & quot ; request &. And scams read earlier, and generally seller will earn more money that they may have paid for the sold. Just as safe as any others, comes at a cost to the order my listed items and look.... Is expect buyers to offer lower bids for items posted then approved the return and I them...

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