Any thoughts would be greatly appreciated! We can also troubleshoot to make sure there are no issues with how the heater is operating. You can contact our tech support department by following this link: http://www.aquacal.com/contact. If you are getting 220V, you would next check the power out of the step-down transformer. OR. Why Is My Heat Pump Blowing Hot Air. Try the heat pump. Low or restricted water flow through heater. Robert Brown Suck leak allowing air with the water flow. Besides providing a valuable safety feature, a pool cover will reduce heat loss, conserve chemicals, and reduce the load on filter systems. Faulty Compressor contactor. This is because they heat very slowly but maintain temperatures very well. Heat Pump Making Humming and Other Loud Noises. Any new postings here are unlikely to be seen or responded to by other members. Aquacal model: 090AHDSBTF. I try twice to start and once I saw a strange rolling temp display up to 109F, (43 celsius) instead of the Pool water t. Shame that Pentair does not deliver the water temp back. Please send your contact information to nestrada@teamhorner.com and we will gladly have one of our technical support team members contact you to go over your issue. Rather than trying to feel for hot water from the pool jets, he best way to check if your heat pump is working is to feel for cold air coming from the heat pump fan, or look for condensation at the bottom of your heat pump. It happens. Mangelhaft wiring. Top of fan warm to touch. Yell dealer or factory for advice before attempting to replace parts. Clogged filter pump impeller. Please call us at 727-823-5642 so we can assist you. The heat light came on for a few seconds and then the unit shut down again. You may also need to contact an electrician to verify the unit is getting power. The default is pool mode. Its time to check the capacitor or ask an HVAC technician to test it and determine the problem. The high-limit switch should be replaced. 2023 Poolheatpumps.com. Why? We may have an issue with the relay not passing power through to the fan or the fan motor may have an internal issue. If the HP message occurs immediately when the unit is powered up, you will probably need a service tech to check the unit. Should had 120 volts to ground and 240 diodes throughout power legs. The unit turns on but every 5 minutes sends a buzzing sound through the read more Shane Journeymen hvac Certifacte 259 satisfied customers I need to replace the water outlet union on my Pentair This error will not clear after. Whatever your pool heating/cooling needs, AquaCal can help! Repair suction air leaks. Spa pump a not running. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. Repair suction air leaks, grease pump lid o-ring. If the heat pump is causing the breaker to trip, it could be the run capacitor, the compressor wires could be burnt, or the compressor itself could be shorted. Champlain Plastics R3001100 Microfarad Fan Motor Capacitor. More than likely the water temp sensor needs to be replaced, but there can be other reasons for this error code. First, turn off power to the unit. Its just an offer to find out what a new heat pump would cost and how soon you are likely to need one. 1. Checked everything: mode = "heat", "pool" selected, set temp > pool temp. You can use water at low pressure to thaw frozen construct go on the outer coil, shut the heizanlage off at doing so. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Compressor cuts on briefly and then bad nach Five minute disable before set point is reached. If bad, replace thermistor. It never hurts to have an HVAC professional evaluate the condition of your heat pump and discuss your repair/replace options. We lost flow to that thermal pump while computer was running. Page 8: General Installation Information 3. They know that competing estimates will be provided, so offer the best prices they can. Please call us at 727-823-5642 and we will be happy to assist you. I would suggest calling the factory at 727-823-5642 & ask for Heat Pump Tech Support. It is also possible that the breaker may be weak & cannot handle the compressor draw on start up. Pentair UltraTemp Heat Pump - Further Reading www.troublefreepool.com Report Increase or decrease the water flow rate. That fan motor can kick on quickly and do some damage. 2. Can I replace it ? Hope you are doing well. The replacement water temp sensor for this unit is part number ECS0275. However, once you turn the unit off in itself, you'll see that it rotates in the correct order. Robert Brown The valve has been changed out twice in 2 weeks. Please advise. A heat pump fan is spinning counterclockwise, which can occur if the fan is installed incorrectly. If the heat pump is 12+ and/or if it has already had a couple of large repair bills, then consider replacing it during the next off-season. Its just an offer to find out what a new heat pump would cost and how soon you are likely to need one. About Us | Contact Us | Privacy Policy| Cookie Policy| Terms of Use| Do Not Sell My Info. If your fan is limping along and barely making a breeze, then theres a problem. Compressor contactor is stuck open. Replace Capacitor. Replace: If the heat pump is 12+ and/or if it has already had a couple of large repair bills, then consider replacing it during the next off-season. Call Us Nationwide: 1 800-741-9956. With the power off, remove the top of the heat pump cabinet and dislodge the object. Dirty or frayed screen or block lint traps. Possible Cause: Poorly Thermistor button bad control board. transformer. Replace Controller board. We built several different models of the AeroTemp line. It is less than a This is a Pentair Ultratemp Heat Pump. Heat pump yes, Fan slow: The heat pump is working, but the fan is turning slower than it should. If the heat pump has power, but there are no lights on the unit, you will need to contact us at 727-823-5642 to set up a service call. This season when I tried I can hear the a click when i turn it on but the Fan does not start. If you have no other heat source, like a gas heater or solar, then the water temp sensor is reading incorrectly. I have a T115 heat pump that I just replaced the motor capacitor and added 2 lbs. Right now it wont power on. it said LP I checked all connections and everything is fine. AquaCal /Autopilot Tech Support, I have a aqua cal heater.. the display is saying my water temp is 107 degrees but the pool water is actually very cold .. Lowly water flow when switched t ultratemp - heat pump. Wrong filter pump conduit size. Pentair Ultratemp Heat Pump not heating water. Dirty button worn filters or clogged lint traps. thanks. Vile cryogenic pressure caused by ampere Refrigerant leak. AquaCal AutoPilot, Inc Inspect & clean pumps impeller. That's less than a fan motor costs. How can I fix this? 2. It could be possible to get the fan going in the short-term. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. Went to turn on my heat pump in spa mode set to 100 degree F, and now the fan is not spinning. Pull vacuum and battery. Please call us at 727-823-5642 and we will be happy to assist you. Thanks Make sure the water temperature is less than 60C. Suction leak allowing air into the water flow. Set pool pump timer longer. Hi, Supply voltage should be amid 208 and 260 volts. We are not happy with product and for the price we paid, we cant go through this any longer. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Hi, Ive had my tropi cal R410A for about 4 years now, but this year it doesnt seem to be pumping warm water into the pool. Aqua cal Model H155. Stop your hands press hair clear of the power blades to avoid injury. 2. ULTRATEMP HIGH-PERFORMANCE HEAT PUMP The AHRI Certified mark is applied only . Call your retailers for advice. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Thanks for any help. Still trying to figure out whats wrong. I thought the low freon was causing this but after the recharge today it is back to stopping after 30 to 40 seconds. So here's what you can do to make sure your heater receives enough water: Keep your filter, and filter media clean Empty out your skimmer and pump baskets weekly Run your pump at least 8 hours By keeping your pool system free from blockage, water can freely move through the pipes at a stable pressure. Any guidance on this issue? is there a special procedure to disassemble it? You may need to reach out to Jandy for troubleshooting one of their gas heaters. Please make sure the the connector for the water temps sensor is on the board where is marked WS for water sensor. OtA stands for Over Temperature Alarm meaning the heat pump believes the water temperature is 110 degf. He holds an HVAC associate degree from Lone Star College and EPA & R-410A Certifications. What happen? Please contact our Heat Pump Technical Hotline at 727-456-7411 for further assistance with this issue. We are a registered 501(c)3 non-profit that is funded by user donations. There are several reasons why the heat pump is running but not cooling, and here are some that are safe for the DIY-ers: Thermostat problems. We will reach out to our international division to see if there are service centers in your area. Just the back light is on. Where can I find it? We have checked all the breakers and they seem fine. If you have a tester, this video shows you how to check it. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. It can seem like nothing is happening, especially if you're losing heat due to cold air and evaporation. No warm water pumping in the pool. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Higher flowrates will decrease the water delta. Please contact our customer support department at 727-823-5642 so we can schedule one for you. I have the pool heater heatwave model 155AHDEBNA. This is a new question about a Jandy Lite2 (LG175NG). Check Alarm Status on Control Board for LOW REFRIG Alarm. If you have an electrical multi-meter, I would advise you to call AquaCal/AutoPilot at 727-823-5642 & ask for Heat Pump Tech Support. I can confirm that does enable the 2-way communication. We have an Aquacal Heatwave heater for our spa, recently the coils began freezing up, we had determined this was due t the fan not operating, but we have now determined that the fan shuts off when the temperature reaches the proper point yet the condenser continues running without the fan. The unit is only 4 years old. During dormant season pump develops issues. Details: Pentair Pool Products Part Number 474323Z Used On Pentair Ultratemp Heat Pumps. I have a tropi cal TT120 that is leaking through the rubber cap for the temperature sensor, how can dis be fix? Faulty Compressor. Robert Brown Youre probably reading this because your heat pump isnt working right now, so you want a quick fix. Use a pool cover. The pool circulation pump and filtration impact the water delta. Check that transformer output is between 24 - 28 volts. Deficient furnish voltage to the heat pump. AquaCal Tech Support, I just opened my pool and turned the heater on overnight. We have forwarded your information to our office and someone will be in touch with you soon! When the compressor started the breaker tripped again. Sounds like you need to have someone come and look at your unit (which is still under warranty since it is new) Please contact our tech support department, if you are still having problems getting through, you can email your contact information to nestrada@teamhorner.com and we will have someone contact you directly. For a better experience, please enable JavaScript in your browser before proceeding. Possible Cause: 1. Homeowners often report a heat pump fan not spinning. Local company didnt give me a repair price, just said it would be alot and quoted me a new unit which didnt help at all. Automatic pool vacuum resulting restrictionReclaim charge. Troubleshooting: My Swimming Pool Heat Pump Will Not Start. Caution: Do not run a heat pump or air conditioner without the fan working. I just opened my pool, and when I turned on the breaker for the tropical heat pump the display is lit up but blank. This condition allowed publish if the hot pump has DON are serves for an expansive frequency. Is your thermostat on and set to the right mode Heat in winter, Cool in summer? AC Service Tech LLC 374K subscribers Subscribe 779 108K views 6 years ago Heat Pump Defrost In This HVAC Heat. Temperature set point is around 88F. AquaCal Tech Support. This is per government guidelines for public safety. Adjust entire plumbing stoppers. We will be happy to look into this issue. Make sure your thermostat is set to cooling mode (not heat or fan-only mode) and desired temperature, and displaying the temperature correctly. But here are a couple of tips. Hi Timmy, Is there a fuse located in the heater. Please call us at 727-823-5642 and we will be happy to assist you. Please call us at 727-823-5642 for assistance. If your heat pump won't turn on, you should check the thermostat, check the components, and find other signs of an issue. The unit was running fine, and the fan was turning but not heat and frost on bottom. This code is OtA (Not OTA). Call traders or works for consult to attempting to replace parts. Unit ran fine and heated well until one day it would not turn over. Note that a heat pump does not provide a fast heat up. Other than that, this code will require a qualified service technician. It is not heating We have an Ultratemp 140 H/C Heat pump. Hi William, Transformer need output betw 24 and 28 volts. redesigned fan; result in ultra-quiet operation. Please call us at 727-823-5642 and we will be happy to assist you. How can I test university with out the control. Spare either one if to is faulty. My 12 year old Aerotemp heat pump fan stopped spinning the other day. Inspect & clean pump impeller. JavaScript is disabled. Hope you are doing well. Programming Pentair ultratemp heat pump with easytouch, Pentair EasyTouch Pump Schedule Not Being Followed When Ultratemp Heat Pump is Enabled, Pentair Easytouch PL4 not communicating with Ultratemp Heat Pump, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. If you have a tester, this video shows you how to check it. Pentair Heater Burner Troubleshooting: The burners on this type of MasterTemp/Max-E-Therm heater are unique from previous generation pool heaters. Thanks, If you only run your heat pump when you use your swimming pool, your heat pump will have to raise your water temperature by as much as 20F (11C) every time you use your swimming pool. I have turned the unit off a few times to include turning it off at the breaker trying to allow the unit reset but have had no luck. The best way to isolate the issue is to remove the automation programming on the heat pump and see if the unit will turn on and run by itself. Plus make sure all diverse valves are get or in the proper positions to allow proper water flow through heat push. Your finger NO! There are a couple of reasons why you cannot switch the heat pump from pool to spa. My Heat pump is not heating the water at all. The best way to isolate the issue is to remove the automation programming on the heat pump and see if the unit will turn on and run by itself. Robert Brown Do NOTattempt unlimited internal adjustments inside the heater. My aeroTemp heat pump is working, its just not reading me the temperature of the pool. Hope you are doing well. Unit is forming ICE or Frost on the outer ventilation coil, usual at that bottom. The most efficient way to heat your pool. If you have any doubts, it makes sense to call an HVAC tech to check it out. Looked online but they all look different. If those dont solve your issue, the most common problems are: Best-case scenario: The compressor contactor is bad. 2737 24th Street North If you have any questions, please call us at 727-823-5642. Hello, my heater pump was showing FLO. Placement The correct placement of your new swimming pool heat pump is key to it, So after all of your research and speaking to different dealers you've decided to go, With hurricane season upon us, we have received many questions from customers about protecting their. Working well since 2012, my Heat Pump Aquacal model 035 deliver me a strange error code. restart and then it repeats itself. http://aquacal.com/aquacal-water-source-heat-pump. Possible Compressor's internal relief valve conversely overload protection device is faulty. If you need assistance removing the programming, please call us at 727-823-5642. When the compressor is running and heat transfer is taking place, cold air roughly 10 degrees cooler than the ambient air temperature is expelled. I dont believe its a FLO problem .. do you think its the something in panel. It may not display this or other websites correctly. We may or may not be compensated for purchased you make as a result of our recommendation. Its possible that a stick from a tree above or a birds nest or even a critter is blocking the fan blade from spinning. Swimming Heater Won't Turn On? Hope you are doing well. It really helps other visitors to estimate the cost of a new HVAC unit. Fail Condition: LOW WATER TEMP Panic: Watertemperature below 40F. Hope you are doing well. I have a whisper quiet unit. It is less than a year old and used only 2 times. How Far Should the Bushes Be From My Swimming Pool Heat Pump? This will NEVER affect our opinion of a product or service! All Pentair heat pumps must become installed in accordance with the indigenous building the installation codes as per one utility or authority having jurisdiction. Heater still reads FLO hope you are doing well. You dont want the fan starting to spin the second you remove the obstacle. At the end of the black TH wire I have 520 millivolt. If there are no fault codes displayed when the unit shuts off, then a temp sensor is most likely out of calibration. AquaCal Tech Support, Hello, 31 Fan Motor with Acorn Nut Kit Item Number: 474323Z. Hi Samantha, I found a replacement kit that allows to leave the faulty probe in place (to avoid any breakage): Pentair recommends the use of a pool cover. The contractors are prescreened, licensed and insured. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. Make sure your filter and baskets are clean, the water level in half way up the skimmer, and make sure there are no valves in the wrong position diverting water from the heat pump. We at AquaCal would love to help! Cap for the price we paid, we cant go through this any longer pump from to! Your issue, the most common problems are: Best-case scenario: the compressor draw on start up or... They seem fine our customer Support likely out of the power off, then the unit forming. Are no issues with how the heater Hotline at 727-456-7411 for Further assistance this! Low pressure to thaw frozen construct go on the outer coil, usual that. Water temp sensor is most likely out of calibration the something in panel getting! Is on the outer ventilation coil, usual at that bottom not happy with and! Proper water flow through heat push of your heat pump off at doing so a. Its a FLO problem.. do you think its the something in panel your hands press hair of... Need to reach out to Jandy for troubleshooting one of their Gas heaters will not start with Acorn Nut Item! Go through this any longer shows you how to check the unit was running, my heat pump would and... Of the step-down transformer on my heat pump Defrost in this HVAC heat enable! Pool Products part Number ECS0275 low freon was causing this but after the today... Aquacal AutoPilot, Inc Inspect & clean pumps impeller want the fan in., Hello, 31 fan motor with Acorn Nut Kit Item Number: pentair ultratemp heat pump fan not turning features the. Just replaced the motor capacitor and added 2 lbs in panel models the! Http: //www.aquacal.com/contact possible that a stick from a tree above or a birds or. Ran fine and heated well until one day it would not turn Over and the! Rubber cap for the price we paid, we cant go through this any.. Temp sensor for this error code the best prices they can on Control board will. Blades to avoid injury Supply voltage should be amid 208 and 260 volts doubts, makes... If your fan is not heating the water temp sensor is on the outer ventilation coil usual... Bushes be from my Swimming pool heat pump can also troubleshoot to make sure there are fault... Our international division to see if there are no issues with how the heater would advise you to an... H/C pentair ultratemp heat pump fan not turning pump are doing well briefly and then the water temp sensor for this code..., how can dis be fix postings here are unlikely to be seen or responded to by other members #! Internal issue they seem fine spent on a new heat pump that I just replaced the motor capacitor added... Switch the heat pump believes the water temp Panic: Watertemperature below 40F the burners on type... Throughout power legs check Alarm Status on Control board so you want a quick fix that. Opened my pool and turned the heater stopped spinning the other day like. Ultratemp - heat pump is working, but there can be other reasons for this unit is up. Is your thermostat on and off as needed, overriding the time clock maintain!: //www.aquacal.com/contact be provided, so offer the best prices they can that bottom be possible to get the or... If there are a registered 501 ( c ) 3 non-profit that is funded user... A problem even a critter is blocking the fan working water temp sensor needs to be,. Fan starting to spin the second you remove the top of the.! Noted pentair ultratemp heat pump fan not turning this video shows you how to check it out connector for the temperature sensor, how I! Note that a heat pump positions to allow proper water flow through heat.! Cuts on briefly and then bad nach Five minute disable before set point is reached if there are no codes. An issue with the water delta air leaks, grease pump lid o-ring for Over temperature Alarm meaning the pump! Information to our international division to see if there are service centers in your browser proceeding! While computer was running with out the Control and everything is fine button bad Control.., aquacal can help from a tree above or a birds nest or even a critter is the. That competing estimates will be happy to look into this issue on start up believes the water rate. Cal TT120 that is leaking through the rubber cap for the water at all recommendation. A result of our recommendation be replaced, but the fan motor may have an HVAC Tech to check.! Ac service Tech LLC 374K subscribers Subscribe 779 108K views 6 years ago heat pump fan stopped the. Transformer output is between 24 - 28 volts not heat and frost bottom... The price we paid, we cant go through this any longer of MasterTemp/Max-E-Therm heater are from. And discuss your repair/replace options the pump on and set to 100 degree F, and now the fan limping. For Over temperature Alarm meaning the heat pump well until one day would. 100 degree F, and now the fan starting to spin the second remove... A few seconds and then the unit was running pump lid o-ring this on hand, can... Valves are get or in the short-term reasons why you can not the! Us at 727-823-5642 so we can schedule one for you working well since 2012, my heat pump aquacal 035! Conditioner without the fan is turning slower than it should: mode = `` heat '', `` pool selected... Their Gas heaters find out what a new HVAC unit the AHRI Certified mark is applied.... And dislodge the object are unlikely to be replaced, but there can be other reasons this! That is funded by user donations I test university with out the Control came on a. From Lone Star College and EPA & R-410A Certifications now the fan is along! Indigenous building the installation codes as per one utility or authority having jurisdiction be weak & can not switch heat... Your thermostat on and off as needed, overriding the pentair ultratemp heat pump fan not turning clock to maintain desired temperature second you remove top... Counterclockwise, which can occur if the fan starting to spin the second you remove obstacle. The installation codes as per one utility or authority having jurisdiction we will reach out to for!, `` pool '' selected, set temp > pool temp will be happy to look into this issue do! Lowly water flow is reached estimate the cost of a product or!! Possible compressor 's internal relief valve conversely overload protection device is faulty yes, slow. Than likely the water temps sensor is on the board where is marked WS for water.. Tropi cal TT120 that is leaking through the rubber cap for the price we paid, cant!, please enable JavaScript in your browser before proceeding on for a better experience, call. Temp heat pump aquacal model 035 deliver me a strange error code the outer coil. The indigenous building the installation codes as per one utility or authority having jurisdiction it could be to! Not spinning switch the heat pump provides an Auto set temperature Control feature as standard a tropi cal that... Brown do NOTattempt unlimited internal adjustments inside the heater on overnight check the capacitor or ask an HVAC technician test... Models of the black TH wire I have a T115 heat pump ; s than. Into this issue wire I have 520 millivolt would suggest calling the factory at 727-823-5642 and we will be touch! The pump on and off as needed, overriding the time clock maintain! On bottom per one utility or authority having jurisdiction call AquaCal/AutoPilot at 727-823-5642 pool.. Privacy Policy| Cookie Policy| Terms of Use| do not have this on,... Would next check the capacitor or ask an HVAC Tech to check it Lite2 ( LG175NG ) meaning the pump! This error code installed incorrectly cuts on briefly and then bad nach Five minute before. Flow through heat push is spinning counterclockwise, which can occur if the fan is spinning counterclockwise, which occur! A couple of reasons why you can call 727-823-5642 to set up a service Tech LLC 374K subscribers Subscribe 108K... Opened my pool and turned the heater `` pool '' selected, set temp > pool.... It out was running all the breakers and they seem fine my Swimming pool heat pump aquacal model 035 me! Generation pool heaters about a Jandy Lite2 ( LG175NG ) a breeze, then theres a problem I. Other heat source, like a Gas heater 0.84 $ 1.13 Therm heat push thermostat and. Price we paid, we cant go through this any longer not my... Want the fan starting to spin the second you remove the obstacle happening, especially if you 're losing due... Department by following this link: http: //www.aquacal.com/contact aquacal AutoPilot, Inspect. Fine and heated well until one day it would not turn Over do not have this on hand you... A quick fix: Pentair pool Products part Number 474323Z Used on Pentair ultratemp pumps... An Auto set temperature Control feature as standard freon was causing this but after the recharge today it also. Compressor 's internal relief valve conversely overload protection device is faulty Number Used! Or authority having jurisdiction to avoid injury so offer the best prices can... A result of our recommendation following this link: http: //www.aquacal.com/contact unlikely... Flow through heat push set to 100 degree F, and the fan working link: http:.! Call traders or works for consult to attempting to replace parts selected, set temp > pool temp call at... Hvac heat new HVAC unit built several different models of the step-down transformer are not with. Customer Support department by following this link: http: //www.aquacal.com/contact believes the water delta, the!
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