We require the product to be returned to original factory condition and all accessories included with the original packaging. Jacob, Product Manager for EVGA, posted an update about the current situation on their Forums page. When EVGA receives your product, we will inspect and process your new-in-box upgrade. Accounts that have already purchased an EVGA 30 series card in the queue system, will be behind those who have not. Yes, any auto-registered product through EVGA's RMA system will have its extended warranty transferred to the new product. EVGA will continue to send notifies through October 8th. 2. Anyone who missed a card from Monday, October 4th, will be notified on the next release. But that same day, February 25th, I signed up for EVGAs graphics card waiting queue on a whim. This link has most recent EVGA Queue Summary (updated weekdays, excluding EVGA holidays). Former EVGA ELITE members become ineligible to sign up again for the EVGA ELITE Members at the time of the cancellation or termination of their ELITE membership, except at the sole discretion of EVGA. Request to start your Step-Up within 90 days of your original purchase from your product detail page. If any provision contained in these Terms is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions in these Terms, and the invalid, illegal, or unenforceable provision shall be deemed modified to have the most similar result that is valid and enforceable. My 1080 Ti just died, so I have to downgrade to my old GTX 580. All Step-Up replacements are new. EVGA Step-Up products are limited to one Step-Up per part number, per person, per household. Your Extended Warranty purchases transfer to your new Step-Up product. The process takes 1-2 business days. If there are any questions please contact our support atSales@evga.com. https://www.evga.com/community/myNotifies.asp. In Queue 3.0, your queue position will be determined first by EVGA Score, then by the date/time of notification sign-up, and lastly by whether the user has already purchased a current series graphics card from EVGA.com. Join ELITE Member Programhere. The E-Point option is only available to Participants who are eligible to sign up for an account on Twitch.tv and use the Twitch Services in accordance with the Twitch Terms of Service. You will receive detailed emails at every step to instruct what you must do to continue. Going forward the queue system will only allow for two 30 series notifies on the current lineup. The 90 Day Window begins from the date of purchase and is your chance to register your product, submit a request to Step-Up to a brand new product, and make any changes to your chosen Step-Up product within those 90 Days. Only new purchases qualify for the Step-Up program. #1. No, products do not need to be in stock for you to start Step-Up Program. For example, an owner of an EVGA GeForce RTX 3080 of any variant can step-up to a GeForce RTX 3090 FTW3 ULTRA as stated below. Subtract rebates from the line item-price. Happy holidays! While supplies last. EVGA reserves the right, however, to release any product at any time to the Step-Up program despite the rules above. Press question mark to learn the rest of the keyboard shortcuts. No rain-checks are permitted if a participant is unable to Step-Up within their 90-days due to a lack of available options or part numbers. Our weekly newsletter includes a recap of our reviews and a run down of the most popular tech news that we published. We are sorry for any frustration this caused, this was not the companys intention. However, if you cancel your Step-Up for any reason and you are still within your 90-day window, your next Step-Up will be subject to these new rules. I was thinking of suggesting this to you, but you beat to it. On October 11th, 2021, the system will only lookup and send notifies based on your. The queue system will be rolled back to the previous rule. I was forced to go the scalper route for my 3060ti (it's going to a gaming only build) and may be forced to go to the scalper route again for the 3070ti (which is the multi-purpose build). I support your decision and you have my heartfelt sympathy. New comments cannot be posted and votes cannot be cast. Thats why I subtitled my review $329 with an asterisk sign. And sure enough, they were nigh-impossible to find on launch day for Nvidias sticker price. EVGA does not guarantee that the replacement Step-Up product will be identical in performance and features. 2023 WCCF TECH INC. All rights reserved. Day one won't be good enough, if possible minute one or if the site crashes maybe hour one would do. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. After reading the feedback, there were legitimate concerns about retroactively changing the queue function. (Limited availability determined by EVGA.). Registration is available to all EVGA customers and registered accounts at EVGA.com and conditional upon reading and accepting the EVGA ELITE Membership Terms and Conditions. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. (Limited availability determined by EVGA. I hope it helps provide some additional context. In one day you could As an Elite Member you can now enjoy a full day of exclusive access to all new EVGA products. A more complete explanation and a chart listing current Step-Up Options may be located in the body of this page. Choose carefully, especially if you get in on this early. New-EVGAcom-Notification-Checkout-Process thread, EVGA 30 Series Status and Queue Summary (North America), each sheet of paper was almost perfectly translucent, so thin was the material that a Kardashian could have worn it to. EVGA - Download Center Drivers and BIOS Below you will find drivers for all of EVGA's current products. This means that if you (or someone in your household) Step-Up a registered product to an EVGA GeForce RTX 3080 FTW3 ULTRA (10G-P5-3897-KR), you may not Step-Up a second registered product to an EVGA GeForce RTX 3080 FTW3 ULTRA (10G-P5-3897-KR). NOTE: Email address that was used for the notify system MUST MATCH an email that has a registered EVGA account, if an account is not available with that email, you will need to create one before you can purchase. EVGA appreciates your feedback to continue improving the queue system to deliver 30 Series cards into as many gamers hands as possible. After reviewing the price paid on your invoice, the Step-Up department will adjust pricing based on your invoice. The actual purchase price may not exceed the MSRP for the product. Next, you would look at the Step-Up Inventory list to see which products are available in each GPU class. If you do not see the product you want as an available option when starting your Step-Up, please confirm that your Eligible GPU / Series qualifies for the Step-Up Option and product that you want. Watch EVGA Livestreams and spend 5,000 E-Points to Unlock an ELITE Membership. Learn more about ELITE at https://t.co/Ncy6aKFU5C" EVGA @TEAMEVGA Follow @TEAMEVGA Calling EVGA ELITE Members! Free promotional items such as games, posters, shirts, etc., are considered gifts and are not required to be returned. EVGA Step-Up is currently only available to residents of the United States, Puerto Rico, Canada and EU Countries. Eventually it would end up being a lifelong passion of upgrading and modifying equipment that, of course, led into a career in IT support. There is always a possibility that the 90-day window may expire before a next-gen product becomes available on the Step-Up list. It is odd that seemingly so many people queued before the queue system was officially announced. EVGA will continue to send notifies through October 8th. Previously in the EVGA Step-Up program, original purchasers of almost any 3-Year Warranty graphics card could Step-Up to any higher-performing card available on the Step-Up list. Google form to track queue position for EVGA RTX 3080 and 3090 orders FORM AND SPREADSHEET FOR 3080, 3090 AND 3070: Subscribe to get an everyday digest of the latest technology news in your inbox. However, because the new Step-Up rules limit the maximum upgrade path by GPU/series, it is possible that a corresponding Step-Up Option may not be available within your 90-day window when a new GPU series is announced or a limited number of GPU classes become available. Full text of the EVGA announcement below: As we continue to monitor the queue to get cards to gamer's sooner, we appreciate all the feedback to help us to improve the queue system. Motherboards, keyboards and mice, CLC coolers, capture devices, and other product categories all provide various levels of points. the product used to Step-Up from) to match the actual price paid after discounts or rebates, as outlined in these terms. IN NO EVENT SHALL EVGA OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE TO YOU OR TO ANY THIRD-PARTY CLAIMING THROUGH OR UNDER YOU, FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES. EVGA Step-Up products are limited to one Step-Up per part number, per person, per household. Note: If you are still within 90 days from your original purchase, you can cancel your Step-Up and start a new process yourself. As of this morning, this was the status of the EVGA Queues for North America. We are sorry for any frustration this caused, this was not the companys intention. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If the price listed on your proof of purchase exceeds the products current MSRP, after subtracting any discounts you received with your order, then this will reduce the price paid to match the products current MSRP at the time you submit your Step-Up. *September 2020. But it also appears that queued consumers are also going to be seeing their GPUs sooner than they were anticipating. Today we are going to make the following updates: 1. The EVGA Notify Queue moved a good bit last week, especially for the 3090/3080 FTW3 Ultras. This new queue may have some new rules and requirements, so for the time being, we have closed the existing queue for new signups as we continue to fulfill those in line, and plan to have more announcements in the near future, EVGA tells The Verge. Any E-Points issues that originate from the Twitch.tv platform must be resolved through Twitch Support. If your qualifying product is registered within 14 days of the original purchase date, then you will receive the option to step-up for the first 90 days of ownership. Still 1 card per household so once you make a choice it seems the system boots you/prevents you from purchasing anything else. No - These products do not qualify for the Step-up Program. In such a case, EVGA will not be responsible for any lost time, position in the Step-Up queue, or monetary amount in excess of any funds paid directly to EVGA as part of the Step-Up process if the customer chooses a product that is not eligible for the Step-Up program per these Terms and Conditions. The EVGA Queue 3.0 Introduction. Simply put, the cost of EVGA Step-Up is the difference between what you paid for your original product and the new product listed at the EVGA Store. Consumers waiting in the queue would have to. Once you have gotten through the queue, approval, and payment phases, you can send your product into EVGA, and once we receive it, we will turn it around as quickly as possible. E-Points can be earned by simply watching. Anyone who missed a card from Monday, October 4th, will be notified on the next release. Markus Kaesbauer Service Manager mkaesbauer@evga.com; Service Phone Numbers. Similarly, an EVGA EAR may not be used on a Step-Up. EVGA appreciates your feedback to continue improving the queue system to deliver 30 Series cards into as many gamers hands as possible. EVGA ELITE Status Some products will be available only to EVGA ELITE members.Becoming an EVGA ELITE Member will give you access to sign up for a notification for the first 24 hours after a product is released, subject to EVGAs discretion. Info on the other cards queues would be useful as well because I signed up for a 3060ti as well (at this point I'll take any card I can get to upgrade from this Rx580). There is currently no limit to the number of times customers may use the Step-Up program, but customers may not Step-Up to the same part number more than once. But EVGA's queue . Press J to jump to the feed. Products must be returned in their original factory condition (aftermarket back plates, brackets, etc. However, if EVGA later offers a different GeForce RTX 3080 graphics card within your 90-day window, such as the EVGA GeForce RTX 3080 XC3 ULTRA (10G-P5-3885-KR), you may Step-Up to that product. Spreadsheet to track queue position for EVGA RTX 3080 and 3090 orders (posting here for increased visibility, courtesy of u/markilleruk and u/Dyntail) THIS THREAD IS NOW ARCHIVED. Please note that legacy and end-of-life products may not count towards your EVGA Score. Essentially what this means is that gamers that have not even bought a single RTX 30 using the EVGA queuing system will be able to get ahead of gamers that have already utilized EVGA's queuing system once. The previous thread was getting to be more like a gossip type of thread lol. E-Points are determined by the Twitch.tv platform (and are subject to change per the Twitch.TV Terms and Conditions). OMG, I just laughed so hard 2 (Why so serious? Over the coming days, weeks, and months, EVGA will . Honestly at this point I'm strongly considering just waiting for the next product cycle. EVGA members must be logged in and remain logged in to sign up. Americas 888.881.3842 714.528.4500; Europe 49.89.189.049 11 EVGA reserves the right to terminate the EVGA ELITE Membership Program and its Terms and Conditions in part or in their entirety, without notice or compensation, at any time. Although entering the Step-Up queue within the 90-day window generally guarantees the ability to purchase a Step-Up product, due to material shortages, unexpected changes to product availability, or other factors out of EVGAs control, EVGA reserves the right to move customers in queue for one Step-Up product to the next closest Step-Up product or newly available Step-Up product, at EVGAs discretion. EVGA reserves the right to adjust the purchase price of a Step-Up eligible product (i.e. Eligibility to become an EVGA ELITE Member requires: EVGA ELITE Members may cancel their membership at any time by contacting webmaster@evga.com. There are limitations to what products are available to Step-Up to; these are listed above. EVGA Step-Up is available only to the original end-user purchaser of the product from an authorized reseller. EVGA reserves the right to add or remove part numbers at any time, including due to limited stock. 2. EVGA reserves the right to change the terms of the Step-Up program at any time without notice. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The queue system has been a huge success among PC enthusiasts seeking to avoid the volatile aftermarket where scalping practices have become the norm. 30 Series purchase status Customers who have purchased a 30 Series product from EVGA.com will be deprioritized in the VGA queue, and will become eligible to purchase their VGA notify product(s) after others in their tier purchase a 30 Series product.*+4. Or can I still expect to wait additional months? Did you sign up on day one? Jun 28, 2021. The EVGA Step-Up program is comprised of a 10-step process that covers the period from the first 90 days from the purchase date of an eligible product until you receive your brand new Step-Up product. So, what does this mean for both new customers and queued customers? EVGA will adjust the price to match the actual purchase price, including any discounts you received with your order. THE CURRENT THREAD CAN BE FOUND HERE. Im sadly giving up. Re: New EVGA.com Notification Checkout Process. Customers who received their EVGA graphics card as part of a complete computer system are not eligible - except for those listed on our approved. Each item within the Bundle or DIY must be calculated using the same fixed percentage off the MSRP for every item. Overall, the newest responses have been very positive, especially for those who were skipped or missed out on the rollout plan from three days ago. If you are not already an EVGA ELITE Member, learn more and sign up below. All Step-Up requests must follow the same process; you may not purchase the new product and send your original product back for a refund afterward. Hopefully, EVGA can share its learnings with some other companies, too, because were not liking the way the industry is pointed now: it feels like retailers themselves are starting to become the scalpers, in a sense. The queue system has been a huge success among PC enthusiasts seeking to avoid the volatile aftermarket where scalping practices have become the norm. 10 Series and older receive a reduced amount of points. To be available for selection, the product must be both be a Step-Up option from the participants eligible graphics card and listed on the Step-Up Inventory list. There's currently no way to know where you are in queue or whether you're even signed up, HOWEVER --. Unfortunately, this could mean that someone who has managed to accumulate a large number of products will take priority over those who have not. For Memberships acquired via registered EVGA products: Once your products are registered, or if you've already registered your products, please confirm that the products show up here: If you have the necessary qualifying products registered on your account, you will be able to submit a form on this page to become an EVGA ELITE member. 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Accessories included with the original end-user purchaser of the EVGA Queues for North America warranty transferred the.