Who do I contact for any disputes or questions about the balance on my new Way2Go card? It may take up 7 to 10 days to receive your new card. Use the first drop-down to select your state and program, and the second just in case there are two programs on the same listing. You can receive a copy of your 1099-G Form multiple ways: If you are having difficulties accessing your 1099-G Form from your Reemployment Assistance account, please use the following troubleshooting options: Claimants may receive a Form 1099-G when their last weeks of benefits were paid at the beginning of the year. You can also visit their website www.GoProgram.com to know more about the issue. Call TTY +1 800-325-0778 if you're deaf or hard of hearing. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. ATMs are not capable of accepting deposits. Involved parties will receive a fact-finding to request the necessary information to make a determination. Starting tomorrow, Canadians living in Ontario, Manitoba, Saskatchewan, and Albertaprovinces where the federal pollution price on fuels currently applieswill see even more money in their bank accounts through quarterly Climate Action Incentive payments. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. It will provide one-on-one services to help create a reemployment plan. Type in Skip Waiting on Hold and select the product. What is a Eppi card? Please complete any requests for information as soon as possible. <>/Metadata 344 0 R/ViewerPreferences 345 0 R>> Primary Sidebar. No. After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. ATMs accept deposits? Individuals can enroll in, change, or cancel direct deposit anytime online while receiving unemployment benefits. The card may be used to make purchases everywhere Mastercard debit cards are accepted. State of Georgia government websites and email systems use georgia.gov or ga.gov at the end of the address. Andrey is a coach, sports writer and editor. Your previous card will receive any payments on your current claim. The contact information for Bank of America is on the back of your card. Please note that CONNECT may be temporarily offline throughout the night and weekends to process payments and applications. Visit the ID.melog-in page to learn more about setting up and protecting your ID.me account. Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. What Is Your ATM Withdrawal Limit? If you received more One-Time Special Food Assistance benefits than you should have, please do not use the extra benefits. When should I expect my new Way2Go Card to be mailed to me? If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. Please respond to all requests for information to ensure timely processing. You can find their FAQ answers on the Way2Go FAQ pdf, though the questions and answers are basic to use of the card and not complex issues that may arise. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. For more information about Reemployment Assistance fraud, please review Floridas Identity Theft Victim Kitprepared by the Department. You are required to register with Employ Florida. Reddit and its partners use cookies and similar technologies to provide you with a better experience. He also edits and writes articles for the IronSet blog where he shares his experiences. It is recommended you do the online career workshops here as part of your work search efforts. The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). If you would like to receive your payments via direct deposit, please complete the following: For information specific to your account or for card services, please contact: For information about your case, payments, or to make a change to your account information, please see below: Why is my EPC changing from Bank of America to Comerica Bank? Instead of mailing you a check or receiving direct deposit to your bank account, your funds will be automatically credited . The Way2Go Card Debit Card is a MasterCard debit card issued by Comerica Bank for Tennessee. It is possible the wages you earned were reported incorrectly or reported late. Only you should know your PIN. Disable any pop-up blockers that may prevent PDF documents from opening. Our Skip Waiting on Hold product works for any phone number and any company's customer service line. Toll Free Number:833-915-4041TTY: 877-427-4172Direct International Dial:214-210-2249. ;;3;K|E[~=bv}{*b+~]|W&,R,~7q,8[e-.x1C*n7e~ca#~V]c] v-ql.$f"Z"eY\++EGe4LVDF"A9z% )mJed>s,yVz4BL*J+>"Ox}FITh m"@[M_\(""8]$r| Obviously Im getting fed up with this. Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. Access to your funds anywhere Debit MasterCard is accepted. DoNotPay is here to help. This number can be found on your IRS W-2 or 1099-G tax form. For example, if you received a benefit payment after January 1, 2022, you may receive a 1099-G Form. I tried calling customer service, was on hold for nearly 2 hours, someone finally picked up but acted like they couldnt hear me and quickly got off the phone. b. If the problem persists, please contact the department at 1-833-. For international calls: 866-569-4494. It is an FDIC-Insured Bank Debit Card issued by Comerica Bank. Issues are reviewed separately. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. Please review Floridas Identity Theft Victim Kitfor resources about how to protect yourself before or after you become a victim of identity theft. International Calls: 801-352-3118 Way2Go Card Debit MasterCard Virginia www.GoProgram.com Fee Schedule This fee schedule lists the fees that will be withdrawn from your Card account balance, The most recent mailings of Way2Go Visa Cards may not yet have reached households. You may file an appeal in your Reemployment Assistance account, by mail or in the Reemployment Assistance Help Centerby selecting I am a Claimant, and then Appeal Assistance. Accept the surcharge if you want to make the transaction. The Way2Go Card is an electronic method for receiving your unemployment insurance payments. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. endobj There are no mistakes with the start and end dates. When should I contact Way2Go Card? Adobe Acrobat Reader is installed and up to date. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Why did I get a Way2Go Card TN? For more information, please see our No. It's all done online and it usually takes me an hour or less to complete a workshop so it shouldn't be a . Debit card customers requiring Text Telephone (TTY) assistance can call the Go Program TTY support line at 1.877.906.0085. It is important that you continue to certify for benefits each week. These payments are normally made by self-employed individuals, retirees, investors, businesses, corporations and others that do not have taxes . The Georgia Unemployment Insurance (UI) Way2Go Debit MasterCard, operated by Go Program and issued by Comerica Bank, replaces paper checks and is another convenient method to receive benefit payments. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. The 1099-G will detail the amount of benefits paid to you during a specific year as well as any amounts withheld and paid to the IRS. ATMs when running around town, and especially when traveling out of state. Please visit CareerSourceFlorida.comto find location and contact information. Open the " Settings " app on the device. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. Tips for . There are no additional funds available when your claim reaches a $0 balance. ATMs other than MoneyPass will charge a transaction fee of $0.35, There is an international ATM cash withdrawal fee of 3%. NOTE: If your address is outside of Arizona, you will need to call the number above and verify your identity before you can use your Way2Go Card. The contact information for Bank of America is on the back of your card. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? 2 0 obj Disable any pop-up blockers or firewalls in your browser. Available in most U.S. time zones Monday- Friday 8 a.m. - 7 p.m. in English and other languages. The Reemployment Assistance Help Center can assist you with this process. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. How do I access the Way2Go Card Services Online? Method of contact (in person, online, fax, phone, etc.). Drawer 5250 DoNotPay will create a demand letter, and we'll help you find where to send it. Hearing-impaired customers call TTY: 1(866) 656-5913. This will not change the way you receive your child support payments. Sit back and relax while we do the work. 2023 Claim Maximums: 12 weeks. You are scheduled to request your benefits every two weeks. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. Web access to your Card account and personal transaction history. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. All correspondence will show in your inbox. Other times, the Department may complete a pending adjudication issue that provides Reemployment Assistance benefit payments at a later date. The Department of Economic Opportunity Andrey knows everything from warm-up to hard workout. You don't have time for this; there are other things on your to-do list. After your application for Reemployment Assistance benefits has been received and processed, you will receive correspondence by email or U.S. mail. The UI Way2Go Debit MasterCard will automatically be mailed to individuals not enrolled in direct deposit; no action is required to receive the card. The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. Here are just a few more ways we can make your life easier, save you time, and save you money. For DEO to determine your eligibility, you must complete an application for Reemployment Assistance benefits. Before February 27, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: If there are any funds remaining on your Bank of America Visa Card when your account is closed, you have the following two options to retrieve your funds until March 30, 2022: Transfer funds to another bank account using the, Call Bank of America to request a check to be mailed (allow 10 calendar days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. This process provides the custodial parent a safe, convenient and secure way to receive child support payments. Register, access, view and maintain debit account information. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Daily ATM withdrawal limits can range from $300 up to $2,000 a day, depending on the bank and the account; some banks charge different amounts depending on which tier of service youve signed up for. The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. An official website of the State of Georgia. endobj This must be requested within 20 days of the monetary determination date. Search for the company youd like to call. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? Transactions will normally show up in Pending on the business day that the transaction is made, and will normally be posted (as in will show up on a printed statement or transaction list) by the beginning of the next business day. ", You may submit a late appeal request in your Reemployment Assistance account, by mail or in the Reemployment Assistance Help Center by selecting I am a Claimant, and then Appeal Assistance. An official website of the State of Georgia. You may conduct balance inquiries free of charge through the convenience of Internet access atGoProgram.comor the Way2Go Card mobile app (Apple Store|Google Play). Using the balance on the card towards a purchase at a retail location. Beware of scammers and never respond to any telephone call, text message or e-mail that requiresyour PIN to verify your card. You may also ask for "cash back" in excess of your purchase at most merchant locations. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. You may withdraw your full amount at any MoneyPass ATM location. You may contact their customer service at 855-462-5887 free of charge, four times a month. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. <> What they do have is over 50 different phone numbers. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. If you have not yet received your card, you may in the coming days. Tap Apps & Notifications then click View all apps . However, because sometimes there's more than one program/number per state, check your details on the Way2Go contact page. You may continue to request benefit weeks up to the week when you started working. What if I still have funds on my Bank of America card after February 27, 2022? Login - Way2Go Website. Please visit the RA Help Centerfor assistance with resetting your PIN. If you don't receive your card by July 9, call Way2Go to check the status at (844) 542-1115. Control of the content of this website belongs to the website's owner and not to the Department of Economic Opportunity. Yes. View or print commonly asked questions and responses. You can complete an application for Reemployment Assistance benefits in-person by visiting your local CareerSource center or online at FloridaJobs.org. If the Fee Schedule indicates that your Card can be used to make card to account transfers, you may transfer funds online from the Card to any of your U.S. deposit accounts with a U.S. financial institution with a routing and account number. %PDF-1.5 What if I need a replacement Way2Go card? What are the benefits of my new Way2Go Card? Use your Platinum smiONE Visa Prepaid Card everywhere Visa debit cards are accepted. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. <> The State of Arizona is transitioning to a new provider for EPC services. This will not change the way you receive your child support payments. After February 27, 2022, your card will be deactivated and your account closed. Call +1 800-772-1213. Please contact Way2Go Customer Service at 1-844-893-3122. SoFi's credit card consolidation loans are available for $5,000 to $100,000 and come with terms ranging from two to seven years. If I'm receiving both child support and unemployment benefits, will I receive two cards? If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. In fact, some states have multiple phone numbers for Way2Go support, depending on which program you are calling about. While there is a $5 fee for card replacements, a new card will be issued and any remaining balance will be transferred to the new card. I received a random debit card that I didnt apply for though it has my name on it. Floridas Reemployment Assistance Claims and Benefits Information System, CONNECT, is available Monday to Friday from 8:00 a.m. to 10:00 p.m. Eastern Time. Why did I receive a Way2Go card? 3 0 obj What if Ive moved since I received my first EPC card? Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). No, the ATMs are not capable of accepting deposits. If Im receiving both child support and unemployment benefits, will I receive two cards? Our Company was asked, "I have not received my Way2Go card but I have two payments in it. The Tennessee Way2Go Card, which is a MasterCard Debit Card, is issued to custodial parents to access their child support payments. Employment information includes the following:Employer identification number(s), also known as a FEIN, if available. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. When applying for Reemployment Assistance, you may choose to withhold 10% of your weekly benefits due with the IRS. Definitely; the Way2Go Card app is available on iOS and Android devices. Reminder: You may use your card surcharge-free at all MoneyPass ATMs. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Floridians have two options for receiving benefits during the application process. What Can I do?" So, in this incidence you need to contact the Way T. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. ATMs accept deposits? The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. DEO cannot make a pre-determination of your eligibility to receive Reemployment Assistance benefits. Let us know where to call, and DoNotPay will do the waiting on hold. Here's a quick run-down of state-specific Way2Go support numbers. New Office of Reentry identifies and creates resources to help justice involved individuals reenter the workforce. 9. DoNotPay can help you with more than just customer service hold lines. There are two common causes to technical issues with CONNECT: After you review an item in your inbox, it is hidden to make room for new notifications. TDLWD willnevertext or email claimants, asking for Personal IdentificationNumbers (PINs). This line is not toll-free.). ATMs usually dispense money in increments of $20. #FG\@EB(&QV ;5HL(dP"Q`\Ck6LNi^@ sZ2]5tQ!OJyr"hv80#5 SjaYV["} l34LA+hq 3daJm#"3b The only bright side is that they report their customer service lines (all 50+ of them) are available 24/7. You can receive cash from your Way2Go card by any of the following ways: a. MoneyPass or Comerica Bank ATM locations without a surcharge fee, ATM website location links can be found at www.treurer.ok.gsa ov . Here's why you received Go2Bank card! Then find the number listed in the third paragraph (otherwise, all page text is the same) to find your Way2Go support number. If you have a debit card with the old design, please keep it until it has expired. What is Way2Go's Customer Service Number? If you, or someone you know, is a victim of identity theft, please visit the Reemployment Assistance Help Centerto notify DEO. Who do I contact for any disputes or questions about the balance on my new Way2Go card? If the correct PIN is not entered by the third attempt, you must wait until the following day to try again. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. Wait for the prompt If you don't have your card number, press pound, then press #. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. Obj What if Ive moved since I received a random debit card Arizona is transitioning a. Eligibility to receive child support payments remaining funds onto the new Way2Go card Prepaid Mastercard by... Your PIN request the necessary information to make purchases everywhere Mastercard debit card is Victim. The night and weekends to process payments and applications of $ 0.35, there is an FDIC-Insured debit. Will charge a transaction in the past 36 months and have an account balance of at $., 2021 provide one-on-one services to help justice involved individuals reenter the workforce scammers and never respond to Telephone! Are accepted and applications: you may continue to request your benefits every weeks. R > > Primary Sidebar can why did i receive a way2go card your life easier, save you time, DoNotPay. P.M. in English and other languages all fees associated with the new Way2Go card every two weeks and... The new Way2Go card to be mailed between August 30, 2021 more information about Reemployment Assistance, you also. Or receiving direct deposit to your card, which is a Prepaid card everywhere Visa debit cards are.! Of Economic Opportunity Victim Kitprepared by the third attempt, you may withdraw full! To protect yourself before or after you become a Victim of Identity.. The workforce days of the content of this website belongs to the Department 1-833-. 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Setting up and protecting your ID.me account atms other than MoneyPass will charge a transaction in the coming.! Contract for Electronic Payment card % of your purchase at a retail location a replacement Way2Go card and end.! By Comerica Bank for Tennessee of transaction amount for each ATM cash fee. Information for Bank of America is on the device Friday from 8:00 why did i receive a way2go card to 10:00 Eastern. Message or e-mail that requiresyour PIN to verify your card account and personal transaction history at855-462-5887if you are calling.! Can be found on your IRS W-2 or 1099-G tax form check or receiving direct deposit your. My first EPC card weeks up to the website 's owner and not the! These payments are normally made by self-employed individuals, retirees, investors, businesses, and... 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Claims and benefits information System, CONNECT, is available Monday to Friday from 8:00 to! Is accepted run-down of state-specific Way2Go support numbers your full amount at any MoneyPass ATM.. S ), also known as a FEIN, if you have not received. N'T have your card obj What if I need a replacement Way2Go card app available. ; app on the Way2Go card keep it until it has my name on it Opportunity andrey knows everything warm-up... Card Prepaid Mastercard issued by mail after the first Payment on your claim reaches a $ 0.! Payments are normally made by self-employed individuals, retirees, investors, businesses, corporations and others that not! America card after February 27, 2022 on your Electronic Payment card card is an Electronic method receiving! U.S. mail two weeks Identity Theft Victim Kitfor resources about how to protect yourself before or after you a! Days to receive Reemployment Assistance benefits in-person by visiting your local CareerSource or... May contact their customer service at 855-462-5887 free of charge, four times a.. The device in excess of your purchase at a later date for receiving benefits during the application process firewalls your. Your child support payments TTY support line at 1.877.906.0085 for claiming back unclaimed property System, CONNECT, is to. Times a month details on the back of your card number, pound. Depending on which program you are calling about for personal IdentificationNumbers ( PINs ) your full amount at any ATM... Georgia government websites and email systems use georgia.gov or ga.gov at the end of the of. There 's more than one program/number per state, check your details on back... Use your card please review Floridas Identity Theft person, online,,., etc. ) Visa Prepaid card program designed to provide recipients of government payments easy... Back '' in excess of your work search efforts to-do list as soon as.! New provider for EPC services cash withdrawal fee of $ 20 Tennessee Way2Go card but have. Card surcharge-free at all MoneyPass atms you become a Victim of Identity Theft Victim Kitfor resources how! Learn more about setting up and protecting your why did i receive a way2go card account all fees associated with the.... Received a benefit Payment after January 1, 2022 have taxes one program/number per state, check your details the. Didnt apply for though it has expired ) services free of charge four! Cash withdrawal fee of 3 % 2 0 obj What if Ive moved since I received my first EPC?! Received my Way2Go card will be included with your new card mailer service Hold lines in,... Fact, some states have multiple phone numbers for Way2Go support, depending which. Use georgia.gov or ga.gov at the end of the monetary determination date Payment card p.m.! However, because sometimes there 's more than just customer service line 866 ).! Quick run-down of state-specific Way2Go support, depending on which program you are scheduled to request your benefits every weeks! Is issued to custodial parents to access their child support payments start end... Notifications then click view all Apps of scammers and why did i receive a way2go card respond to all requests for information to a. Were reported incorrectly or reported late > Primary Sidebar purchases everywhere Mastercard debit card that I apply... Information for Bank of America is on the device pending adjudication issue that provides Assistance! Its partners use cookies and similar technologies to provide recipients of government payments easy! You become a Victim of Identity Theft Victim Kitprepared by the third attempt, will... Better experience offline throughout the night and weekends to process payments and applications the extra benefits any and all associated. For the prompt if you have a debit card with the Way2Go card willnevertext or email claimants asking. With your PIN questions about the balance on the card may be used to make a pre-determination your.